Account Representative

Found in: Jooble CA O C2 - 1 week ago


Vancouver BC, Canada Adaptive Talent Full time

Our client, C-POLAR Technologies, Inc. is a world class technology company that enables infection resilient environments for a wide range of critical applications. Our proprietary patents and processes are integrated into a growing number of products with the purpose of capturing and eradicating pathogens (viruses, bacteria) and allergens (molds, fungi, and pollens), thus supporting the creation of infection resilient environments.
We are actively seeking an individual for the role of Account Specialist. The role involves supporting the sales team, identifying client needs, recommending suitable products, and ensuring overall customer satisfaction.
Sales Support Documentation:
Create and maintain documentation related to sales processes, customer interactions, and support procedures.
Administrative Support:
Assist sales representatives with administrative tasks, including data entry, document preparation, and CRM maintenance.
Generate and maintain sales reports, performance metrics, and other relevant documentation.
Communicate with existing customers via phone, email, and virtual meetings.
Analyze collected data to recommend suitable replacement filters.
Customer Support:
Assist customers with technical queries, installation guidance, and troubleshooting.
Handle warranty claims and returns professionally.
Experience: Minimum 2 years of sales support and inside sales experience, preferably in air filter sales or a related field.
• Proficient in CRM software and Microsoft Office Suite.
• Health benefits, retirement plans, and professional development opportunities.
• If you’re passionate about air quality, enjoy building relationships, and thrive in a sales-driven role, we’d love to hear from you


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