Manager, Performance Management

4 weeks ago


Calgary AB, Canada Dilawri Group of Companies Full time

Dilawri Group of Companies is actively searching for a Finance and Insurance Manager to join the team at Dilawri Group
Dilawri Group offers a performance driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We offer a “promote from within culture”, formal training opportunities, competitive pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.
Dilawri Group of Companies and its employees are guided every day by a set of values that serve as the foundation for how we operate.
Make a Difference – We support the communities we serve.
You will explain your role as an ambassador of the manufacturer and major banks in the province
You will be required to handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction
You will be responsible for follow ups and collection of any rebates and incentive programs
You will prepare all documentation, contracts, registration, submission, funding, commissioning, etc. Posses a valid driver’s license and a clean driving record
AMVIC certification is considered an asset
Experience with Dealership Management Systems is considered an asset
You are committed to offering world class customer service and building lifelong customer relationships with the ability to communicate and listen to customers effectively and consistently, keeping their needs in mind
Go to our website to see more about our company and the many reasons why you will want to work for us



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