General Manager, Performance General Manager, Performance

4 weeks ago


Banff AB, Canada Banff Aspen Lodge Full time

Nestled within the breathtaking beauty of Banff National Park, the Banff Aspen Lodge stands as an emblem of premium hospitality. As an independently owned and operated hotel, we pride ourselves on offering contemporary accommodations, upscale amenities, complimentary breakfast, and exclusive features such as two outdoor hot tubs and the esteemed Whitebark Cafe.

The General Manager will spearhead all facets of hotel operations, including but not limited to Guest Services, Sales and Marketing, Housekeeping, Kitchen, and the esteemed Whitebark Cafe.

Community Relations: Cultivate positive relationships within the local community to enhance the hotel's reputation and outreach efforts.
Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent industry experience.
· Proven track record of at least 5 years in a senior managerial role within the hospitality sector, demonstrating progressively increasing levels of responsibility and leadership.
· Exceptional organizational and multitasking abilities, with a keen eye for detail and a strategic mindset to effectively manage day-to-day operations while driving long-term growth.
· Strong financial acumen, with demonstrated experience in budgeting, forecasting, and financial analysis to optimize revenue streams and control expenses.
· Excellent interpersonal and communication skills, with the ability to effectively collaborate with diverse teams, inspire employee engagement, and build strong relationships with guests, suppliers, and community stakeholders.
· Proficiency in industry-standard software and technology platforms, including property management systems, revenue management tools, and Microsoft Office suite.
· Knowledge of local regulations, industry standards, and best practices in hospitality management, with a commitment to upholding the highest standards of service quality, safety, and compliance.
· Flexibility to work a varied schedule, including evenings, weekends, and holidays, to accommodate the dynamic needs of the hotel operation and ensure outstanding service delivery at all times.



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