General Manager, Performance General Manager, Performance

4 weeks ago


Edmonton AB, Canada Talent Acquisition Team at GAT Full time

GAT Airline Ground Support, a fast-growing airline service company, is actively seeking experienced Senior Manager. If you are looking for an opportunity to join a growing, fast paced, reputable airline service company then look no further. You will have the opportunity to help expand GAT's business portfolio through effective leadership that results in excellent quality service to our customers. GAT offers a broad portfolio of services at locations throughout the United States. Our mission is to provide high quality, regulatory compliant services to our aviation customers that maximize value and execution while ensuring a safe and productive environment for employees and our customers. This mission is only delivered through the commitment of our employees and industry leading programs to include “pay for production”.
GAT has developed a reputation in the industry of providing the highest quality service to their customers. This begins with a culture of safety as a condition of employment meaning that safety will remain at the forefront of all services we perform. GAT also maintains a dedicated training and compliance department to ensure full compliance with its customer's policies and procedures as well as any participating governmental agencies.
General Manager positions have the responsibility for maintaining financial budgetary goals, safety policies, procedures and working conditions which affect the employee on the job. In addition to being responsible for immediate work environment he/she will develop their direct reports. Must effectively communicate all safety policies and procedures, GAT's core values, and GAT's Mission to all levels of the organization. Must have excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance.
Responsible for managing all operation activities and multiple carrier contracts
Must be able to conduct flight audits, station audits and "at risk" behavior audits.
Work in conjunction with Customer to determine manpower requirements for group movements, peak travel holidays, out of scope and flight schedule changes.
Investigate, report and implement corrective action for any incident of aircraft damage or employee injury and conduct/participate in employee coaching and counseling as necessary.
Oversee any disciplinary action resulting or potentially leading to termination in order to ensure proper documentation and consistent application of policies.
Review final payroll and daily hours to ensure salaries and wages remain within budgetary restraints.
Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanic for equipment updates and timely repair, participate in employee shift briefings and customer shift briefings or team meetings as required.
Observe and ensure full compliance of uniform and appearance guidelines and inspect facility daily including supply rooms, storage rooms, storage, break rooms and office areas.
Review all daily, weekly and monthly operational reports to ensure proper dissemination, including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary report, pay change notices, employee evaluations, work orders, or any other local reporting medium.
Attend all local airport tenant, security and safety meetings.
Bachelor's degree or appropriate combination of education and experience
5+ years of Airline industry
5+ years of Experience managing and leading people with financial responsibility
Executive presence and understanding of a large corporate environment
Experience managing multi-customer market
Strong strategic skills and business acumen combined with the ability to motivate teams to deliver high quality standards
Job Function OVR - Management and Administrative
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