Maintenance & Facilities Manager

4 weeks ago

Ontario, Canada Freshco Full time

Are you a highly motivated Facilities Coordinator with 2-4 years multi-site facilities maintenance/construction/logistics experience looking for an incredible new opportunity? The Facilities Management (FM) and Construction industry is extremely proprietary with many options for personal and professional growth opportunities, enabling the Freshco team the opportunity to be role models and pioneers in the industry.

Respecting our trades people every day as partners and professionals in their fields, and building lasting relationships build on mutual respect, is paramount for this position and for Freshco.

Freshco's Facilities Maintenance Coordinators are responsible for servicing multi-site clients across Canada. From start to finish, Facilities Coordinators process work order requests received by our clients, and follow them through to completion into the invoicing process. Furthermore, the Coordinator negotiates rates and develops meaningful relationships with the technicians and monitors their performance.

They professionally respect Freshco with clients, including store managers, corporate facilities managers, technicians, and all other external stakeholders as directed.
 
Manage work orders in Freshco's work order management system (Quickbase).
Update client platforms (CRM/CMMS).
Schedule and complete work orders within the clients' Service Level Agreements (SLA).
Dispatch appropriate technicians to complete maintenance requests.
Work after hours on-call shifts rotating weeknights and weekends as assigned.
2-4 years of experience in the multi-site facilities maintenance or construction industry or logistics industry required.
~ Exceptional customer service and interpersonal skills.
~ Intermediate level computer skills with proficiency in MS Office - Word, Excel, Outlook. Database experience preferred.
~ Experience using QuickBase, Service Channel, or other CRM/CMMS platforms.
~ Exceptional organization and time management skills with the ability to prioritize ongoing tasks across multiple work orders, programs, and platforms.
~ Experience in scheduling and executing multiple work orders with multiple subcontractors.
~ Bi-lingual language skills preferred (Spanish/French).
~ Ability to work effectively and independently from a local Freshco office or remotely when permittable.

Other duties and qualities required for this position:
As a certified LGBT and woman owned company, our mission from day one has been to foster an environment that respects, supports, promotes, and celebrates diverse backgrounds and perspectives. Diversity is not complicated here- it’s embraced at every level with our employees and our subcontractors. To learn more about this position and our company, please visit and follow @MandyRennehan on Twitter and @Freshco_Inc on Instagram.

Job Type: Full Time

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