Manager, Client Services

3 weeks ago


Canada LVMH Group Full time

Job ID: 243005
Store Name/Number: NL-Avalon (0596)
Address: 48 Kenmount Road, St. John’s, NL A1B 1W3, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

You’ll love working here…
As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.
  • Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
  • Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
  • Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
  • Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
  • Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
  • Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
  • Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.
We’d love to hear from you if…
  • You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
While at Sephora, you’ll enjoy…
  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

#J-18808-Ljbffr

  • Canada Cari Full time

    Job ID: # Store Name/Number: ON-Fairview Toronto (0524) Address: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will...


  • Canada Cari Full time

    Job ID: # Store Name/Number: AB-West Edmonton (0510) Address: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all...


  • Canada Nevian Consulting & Placement Services Inc. Full time

    78K - 92K Benefits Included Account Manager Marijke Kanters Description Our client a well known Pension Administrator is searching for an experienced French/English Client Service Associate ( DB Pension Sector experience required). In this role you will deliver exceptional bilingual client service as the first point of contact for all telephone...


  • Canada Canadian Imperial Bank of Commerce Full time

    We’re building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice,...


  • Canada Momentum Financial Services Group Full time

    Representant des services financieres - 7935 Boulevard Newman Si c’est le cas, Momentum Financial Services Group souhaite que vous vous joigniez à notre équipe. En tant que représentant des services financières, vous aurez un impact positif sur les gens qui vivent dans votre communauté en faisant la promotion de nos produits et services financiers...


  • Canada Songbird Life Sciences Inc Full time

    Help us build the solutions that will keep your community safe from disease Help us build the solutions that will keep your community safe from COVID-19 the disease that has forever changed how we live. Beyond COVID-19, this awareness and impact of infectious diseases is here to stay. Shared spaces where we gather to work, play, shop, and travel have...


  • Canada Thecentermemphis Full time

    VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting. VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The...


  • Canada Canadian Imperial Bank of Commerce Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Canada Rentokil Pest Control South Africa Full time

    Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada. This rolesupports our commercial and residential customers while providing World Class customer service. They work directly with and...


  • Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Associate page is loaded Financial Services Associate Apply locations Port Alberni, BC time type Full time posted on Posted Yesterday job requisition id 2411184 We’re building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help...


  • Canada Kishaimmigration Full time

    Kisha Global Group is a holding company that comprises three subsidiaries offering specialized services in Canadian immigration, education consulting, and post-arrival settlement. Our services range from personality assessment to visa processing, providing applicants with all the practical and legal assistance they need to establish themselves in Canada. ...


  • Canada Canadian Imperial Bank of Commerce Full time

    Client Service Representative PT page is loaded Client Service Representative PT Apply locations Melfort, SK time type Part time posted on Posted Yesterday job requisition id 2408403 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At...


  • Canada Karriera Full time

    Remote Client Services Representative (CSR) OneContact is focused on building Remote Teams across Europe (Customer Support and Technical) that are integrated into clients' People, Processes, and Products. Our clients are major software development companies who have entrusted us with the task of hiring customer support and technical resources which includes...


  • Canada Canadian Imperial Bank of Commerce Full time

    Client Service Representative [Hourly] page is loaded Client Service Representative [Hourly] Apply locations Kenora, ON time type Part time posted on Posted Yesterday job requisition id 2410265 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our...


  • Canada Axispoint Technology Solutions Group Full time

    Founded in 1994, ATSG is a tech-enabled IT Services and Solution Provider that delivers Digital Innovation providing tangible business value and exceptional Client experiences through the sale and delivery of Intelligent Technology Solutions as a Service. Headquartered in New York, NY, and with offices around the globe, ATSG is a global leader in...


  • Canada RANA Respiratory Care Group Full time

    CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION!  Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone,...


  • Canada KRG Insurance Full time

    Personal Insurance/Private Client Services Account Manager (Toronto) - Career Opportunities - KRGinsure Personal Insurance/Private Client Services Account Manager (Toronto) This salaried position is ideal for someone who enjoys providing full service to our Private Client Services clients. This individual will work within a unit of professionals, with our...


  • Canada Skywalk Visa Immigration Services LLP Full time

    Overall responsibility for the IT needs of the organization. Manage day-to-day IT operations, including IT Infrastructure and IT apps. Hands-on experience in Office 365 administration. Interfacing with various teams to understand their IT requirements. Create and manage IT processes including the Service Helpdesk process. Manage all servers primarily...


  • Canada EdCan Network Full time

    The EdCan Network has maintained its 130+ year tradition as the only national, nonpartisan, bilingual organization representing 140,000 educators across Canada. Our role as an intermediary strives to bridge the research-implementation gap for Kindergarten to Grade 12 (K-12) education systems across the country by producing and disseminating authoritative...


  • Canada RANA Respiratory Care Group Full time

    CLIENT SERVICE COORDINATOR: Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone, this may be a fit for you!   WHAT DOES A CLIENT SERVICE...