Manager - Business Operations & Planning

4 weeks ago

Mississauga ON, Canada John Brooks Company Limited Full time

Warehouse
Office Location: Mississauga, ON

For over 85 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.
As an Operations Coordinator, you will play a pivotal role in supporting the operational activities, facilities management, office security, and providing assistance to the Senior Operations Manager. You will assist in coordinating various tasks, coordination and communication of operational activities including KPI reporting, overseeing facilities-related functions, implementing office security measures, and supporting the Senior Operations Manager in daily operations. Monitor and manage the operations ticket system ensuring timely resolution of issues.
Analyze data to identify trends for operational processes improvement initiatives.
Facilities Management:

Oversee facilities maintenance, including managing vendor relationships, scheduling repairs, janitorial maintenance, coordinating office supplies and equipment
Ensure compliance with health and safety regulations, participating in JHSC regular inspections, addressing any issues promptly, and recommending safety protocols.
Coordinate facilities-related projects ensuring minimal disruption to operations.
Office Security:

Implement and maintain office security measures, including access control systems, CCTV surveillance, and visitor management protocols.
Collaborate with security personnel or external security providers to address security incidents, emergencies, and risk mitigation strategies.
Develop and update office security policies, procedures, and training materials for employees.

Data Management and KPI Reporting:

Maintain and update databases, spreadsheets, and reports pertaining to operational metrics, facilities maintenance, office security, managerial tasks, and incident management.
Prepare regular KPI reports for management to support decision-making regarding operational process improvements.

Provide administrative support and coordination to the Operations Manager for routine tasks and team activities.
Assist in creating and maintaining operational documentation, policies, procedures, facilities-related protocols, and office security guidelines.
Schedule and organize meetings, functional activities, workshops, and training sessions related to operations and facilities management.
If candidate has a college degree in business, 1-3 years' relevant experience is acceptable.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data management tools.
Detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
customers first, ownership/accountability, respect, performance excellence, integrity, and innovation.

Previous experience in an operations coordination role with responsibilities in facilities management, office security, managerial support, and operational assistance is desirable.
Knowledge of facilities management best practices, health and safety regulations, security protocols, and risk management strategies is a plus.
Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; We will help you grow so that we can continue growing.

Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
We regularly host social events and gatherings to foster togetherness and fun
We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request.

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