Manager, Business Management Operations

3 weeks ago


Mississauga ON, Canada Compass Group Canada Full time

Minimum 5 years’ multi-unit leadership experience with retail QSR brands (i.e. You will be expected to consistently exceed assigned LFL sales targets, and, create and drive compelling sales-building initiatives, through the effective execution and management:
Exceeding execution standards with a focus on speed of service improvements, while maintaining brand standards
You will ensure financial performance optimization of franchised portfolio by:
Working closely with franchise partners to leverage brand sales building initiatives, while tailoring for the specific environments in which we operate
Communicating price adjustments to units to ensure system-wide compliance
Completing audit evaluations of the external branded concepts, both independently and in partnership with franchise partners
Working with internal stakeholders and brand representatives to achieve operational excellence at all levels
Measuring performance to ensure brands are operating at or above benchmarked KPIs
Compiling and communicating timely performance summaries to internal stakeholders
Managing and acting upon guest comments to ensure guest retention

Post-secondary degree or diploma in Business/Marketing
Minimum 5 years’ multi-unit leadership experience with retail QSR brands (i.e. Track record of success with retail brand execution and a history of driving sales in a branded environment
Strong financial acumen (P&L and day-part analysis)
Solid multi-tasking and time-management skills
Strong Microsoft Excel and PowerPoint skills
Understanding of new development process, and experience bringing new sites from investigation and proof of concept through to opening, also preferred



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