Account Executive

3 weeks ago

Canada Instacart Full time

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview
As an Account Executive at Instacart, you will be the primary relationship holder with our retail partners. You’ll nurture relationships, negotiate critical agreements, and drive strategic partnerships that fuel our mutual growth. Every day, you’ll engage in work that amplifies our overarching business goals, demonstrating a keen understanding of Instacart’s strategic position and trajectory. You’ll join the Retail Business Development team, a pivotal group within Instacart that spearheads the development and deepening of our partnerships with retailers across North America. This team's innovative strategies and dynamic industry relationships directly contribute to the shaping of our market presence and commercial success.Specifically, this role is on the WAVE team (Walmart, Ahold, Verticals).

About the Job
In this critical role supporting one Major retailer and one Emerging retailer, your responsibilities will include:

  • Insightful Analysis: Leveraging large data sets to extract key business insights, shaping scalable growth strategies and actionable execution plans.
  • Critical Thinking: Anticipating problems and their causes prior to or as they occur. Identifying a range of visible and ambiguous issues, driving solutions across them.
  • Strategic Planning: Building partnership plans that cover the full relationship, while developing longer-term plans that align internal and external strategies.
  • Developing Strategic Narratives: Simplifying complex situations into digestible client-ready stories and materials.
  • Communication and Stakeholder Management: Owning day-to-day relationships across internal/external organizations, and growing relationships with senior stakeholders. Proactively communicating as the voice of the business.

About You
Minimum Qualifications

  • 7+ years of relevant experience, with a robust background in business development or relationship management.
  • Ability to engage with and influence mid-level executives.
  • Mastery in communicating complex ideas effectively, tailored for all audiences.
  • Skilled in large-scale data analysis and able to derive actionable insights from it.
  • Comfortable navigating ambiguity and evolving business landscapes.
  • Proven stakeholder management skills, capable of managing relationships both internally and externally.
  • Excellent time management and rapid response capabilities.

Preferred Qualifications

  • An MBA is preferred but not required.
  • Experience in the retail or e-commerce sector is a plus.
  • Demonstrated resilience and creativity in problem-solving.
  • Natural ability to inspire and energize partners and team members alike.
  • Willingness and ability to travel as needed to meet strategic goals.
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