Director, Online Business Operations

Found in: Jooble CA O C2 - 6 days ago


Fort Erie ON, Canada The Wohl Group Full time

The Director of Operations will provide strategic leadership and oversight to our manufacturing, warehousing, and maintenance sectors. This role is pivotal for driving excellence through LEAN manufacturing principles, ensuring our team is trained and held accountable, and setting the standard for efficiency and performance within our operations. Directs, Manages and administers, through subordinate supervision, the activities of the manufacturing, warehousing, and maintenance operations.
Foster a customer-centric mindset throughout the organization, focusing on understanding and exceeding customer expectations.
LEAN Manufacturing :
Lead the rollout and integration of LEAN manufacturing principles across all operations.
Continuously monitor, evaluate, and improve manufacturing processes to drive efficiency and reduce waste.
Manufacturing & Workflow: Oversee all facets of manufacturing, warehousing, and maintenance operations to ensure smooth and efficient workflow throughout the departments.
Quality Assurance: Implement and uphold stringent quality control measures, ensuring that all products meet the company’s high standards and industry regulations. Continuously monitor and strive for excellence in product quality, taking swift corrective actions when deviations occur.
Production & Delivery: Monitor production schedules, quality control, and delivery commitments to guarantee timely and accurate delivery of products to clients.
Team Development & Training:
Establish training protocols to ensure all staff are equipped with the required skills and knowledge.
Evaluate team performance, identify gaps, and implement training or coaching sessions accordingly.
Accountability & Performance Metrics :
Establish key performance indicators (KPIs) for all operational departments.
Conduct regular reviews to assess operational performance, and develop action plans for improvement.
Staffing & Resource Management :
Manage budgetary concerns related to operations, ensuring optimal resource allocation.
Act as the main point of communication between operations and senior leadership.
Safety & Compliance :
Ensures adherence to company policies and procedures, customer requirements and specifications, and government regulations.
involves decisive action and decision making in conjunction with senior Company officials; critical thinking in examining and reengineering operations and/ or procedures, for formulating policy and or developing and implementing new strategies and procedures
formulate and establish policy; understand principles and applications associated with manufacturing operations, maintenance and engineering; dynamic and creative
Bachelor degree in Engineering, Operations Management, or a related field. Minimum of 10 years of progressive experience in operations leadership role in the aerospace sector.
Proven track record in LEAN manufacturing principles and their successful implementation.
Strong leadership and team management skills.
Qualification Assessment : Ongoing informal observation/assessment of work performance provides continuing evidence of capabilities and proficiencies.
Training Requirements :
Core training


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