Online Director
4 weeks ago
Nmbr is Canada’s first embedded fintech provider. We revolutionize the way vertical SaaS businesses integrate financial technology products into their platforms. We are building a world-class Client Experience team committed to helping our partners and their end clients realize the full potential of Nmbr.
The Director of Client Experience will lead the charge in shaping and implementing our client experience strategy, from implementation to support, ensuring every interaction our customers have with our brand is helpful, seamless, and 100% resolved. Build and oversee our implementation and customer support teams to create best-in-class customer experiences.
Leverage a data-driven approach to building and optimizing processes that drive efficiency and an improved customer experience.
Track, monitor & continuously improve performance on key metrics & KPIs.
Collaborate cross-functionally with Sales and Account Management teams to create a seamless customer journey.
5+ years of experience leading Implementation and Customer Success teams within a fast-paced environment, startup, or SaaS organization. Payroll experience is preferred.
~ Experience hiring and managing a distributed team.
~ Proven track record of success in scaling teams and maintaining SLAs as well as other key performance metrics.
~ A data-driven approach to developing, tracking and optimizing performance metrics.
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NA-Managing Director
4 days ago
Toronto, Canada LEON CYCLEManaging Director Full timePosition Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...
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NA-Managing Director
4 days ago
Toronto, Canada LEON CYCLEManaging Director Full timePosition Title: Managing DirectorReports to: CEO Location: TorontoLeon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...
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NA-Managing Director
4 days ago
Toronto, Canada LEON CYCLEManaging Director Full timePosition Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...
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NA-Managing Director
4 days ago
Toronto, Canada LEON CYCLEManaging Director Full timePosition Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...
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NA-Managing Director
2 days ago
Toronto, Canada LEON CYCLEManaging Director Full timePosition Title: Managing Director Reports to: CEO Location: TorontoLeon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...
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NA-Managing Director
3 days ago
Toronto, Canada LEON CYCLEManaging Director Full timePosition Title: Managing DirectorReports to: CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...
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NA-Managing Director
4 days ago
Toronto, Canada LEON CYCLEManaging Director Full timePosition Title: Managing DirectorReports to: CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...
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NA-Managing Director
3 days ago
Toronto, Canada LEON CYCLEManaging Director Full timePosition Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...
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NA-Managing Director
3 days ago
Toronto, Canada LEON CYCLEManaging Director Full timePosition Title: Managing DirectorReports to: CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...
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Director, Online Education
1 day ago
Toronto, ON, Canada Institute of Corporate Directors Full timeABOUT THE INSTITUTE OF CORPORATE DIRECTORS (ICD) Established in 1981, the Institute of Corporate Directors (ICD) is a not-for-profit, member-based organization representing Canadian directors and boards across the for-profit, not-for-profit, Credit Union sectors, and Crown sectors. As Canada’s largest director community, the ICD creates forums for...
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Director of Online Content
2 weeks ago
Toronto, ON, Canada Intact Financial Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have...
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Director, Scripted Development
1 week ago
Toronto, ON, Canada Playback Online Full timeeOne Canada's Television department is seeking a Director, Scripted Development who will be responsible for the sourcing and development of original television series. Working in a team the successful candidate will collaborate on and lead all aspects of development across creative projects. Responsibilities Form strategic relationships with...
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Online Programme Director
1 week ago
Toronto, ON, Canada Academica Group Full timeYork is a leading international teaching and research university, and a driving force for positive change. Empowered by a welcoming and diverse community with a uniquely global perspective, we are preparing our students for their long-term careers and personal success. Together, we can make things right for our communities, our planet and our future. The...
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Director, Legal Affairs
4 weeks ago
Toronto, ON, Canada Playback Online Full timePOSITION: Director, Legal Affairs (Legal Counsel) ABOUT INSIGHT PRODUCTIONS: Insight is one of the biggest and most prolific production companies in Canada. For decades, Insight has produced some of the biggest and most prestigious shows for Canadian networks such as The Amazing Race Canada, Big Brother Canada and The Juno Awards. REPORTING TO: SVP,...
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Director of Online Content
3 weeks ago
Toronto, ON, Canada Open Farm Full timeFounded in 2014, Open Farm is one of the fastest growing CPG companies in North America. We are transforming the way people feed their pets with a focus on producing premium, healthy food all ethically sourced from farm-to-bowl. We believe the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in...
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Coordinateur du online events
2 days ago
Toronto, ON, Canada Institute of Corporate Directors Full timeABOUT THE INSTITUTE OF CORPORATE DIRECTORS (ICD) Established in 1981, the Institute of Corporate Directors (ICD) is a not-for-profit, member-based organization representing Canadian directors and boards across the for-profit, not-for-profit, Crown sectors, and Credit Union sectors. As Canada’s largest director community, the ICD creates forums for...
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Director, Legal Affairs
4 weeks ago
Old Toronto, Canada Playback Online Full timePOSITION: Director, Legal Affairs (Legal Counsel) ABOUT INSIGHT PRODUCTIONS: Insight is one of the biggest and most prolific production companies in Canada. For decades, Insight has produced some of the biggest and most prestigious shows for Canadian networks such as The Amazing Race Canada, Big Brother Canada and The Juno Awards. REPORTING TO: SVP, Legal...
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Director, Legal Affairs
4 weeks ago
Old Toronto, Canada Playback Online Full timePOSITION: Director, Legal Affairs (Legal Counsel) ABOUT INSIGHT PRODUCTIONS: Insight is one of the biggest and most prolific production companies in Canada. For decades, Insight has produced some of the biggest and most prestigious shows for Canadian networks such as The Amazing Race Canada, Big Brother Canada and The Juno Awards. REPORTING TO: SVP, Legal...
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Director, Legal Affairs
4 weeks ago
Old Toronto, Canada Playback Online Full timePOSITION: Director, Legal Affairs (Legal Counsel) ABOUT INSIGHT PRODUCTIONS: Insight is one of the biggest and most prolific production companies in Canada. For decades, Insight has produced some of the biggest and most prestigious shows for Canadian networks such as The Amazing Race Canada, Big Brother Canada and The Juno Awards. REPORTING TO: SVP, Legal...
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Account Director
4 weeks ago
Toronto, ON, Canada Starcom Melbourne Full timeWith a history that dates back over 80 years, Starcom is a global communications planning and media leader. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading...