Director of Planning

3 weeks ago

Brampton ON, Canada ACCES Employment Full time

Title: Director, Services & Community Engagement, Peel Region


Reports To: SVP, Services & Program Innovation


ACCES helps more than 42,000 job seekers each year at seven locations in the GTA. As a charitable not-for-profit organization, ACCES provides job search services that connect newcomers, jobseekers, youth, women, and refugees to jobs that reflect their skills and experience. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills, and experience of Canada's population.


We are looking for skilled talent who thrive in a flexible and innovative environment. Reporting to the Senior Vice President, Services & Program Innovation, the Director Services & Community Engagement will be responsible for ensuring service excellence in the delivery of Integrated Employment Services in the Peel Region, meeting all SSM required deliverables.



Assist the SVP, Services & Program Innovation in the development, implementation, and evaluation of assigned employment programs.
Ensure oversight of the Peel Region sites and site management teams in Mississauga and Brampton
Ensure oversight and accountability for the implementation of SSM (WCG) specific deliverables including policy and contractual requirements, KPIs and performance targets for each site.
Work closely in collaboration with the Senior Director, Integrated Employment Services Systems to maintain compliance with SSM requirements.
Provide programmatic leadership to the staff and management of these programs, identifying opportunities to maximize productivity, efficiency and effectiveness of integrated programs and services in the organization.
Ensure oversight and execution of quality management plans, service initiatives to meet outcome targets.
Manage the reporting of program results and development of business plans, ensuring outcomes meet and/or exceed funder contractual obligations.
Oversee global budget management, including forecasting over and under expenditures and ensuring line-item reallocation and corresponding expenditures in a timely and efficient manner.
Oversee contracting processes with vendors (e.g., evaluation, procurement, data management, invoicing etc.)
Support the organization in the development and maintenance of stakeholder relationships.
Represent ACCES in the Peel community networks and collaboration initiatives.
University Degree in a relevant field.
Minimum 8 years related work experience; prior management experience.
Experience with Employment Ontario or Employment Ontario transformation.
Proven success in program implementation in outcomes-based initiatives
In-depth understanding of strategic priorities specific to provincially and federally funded sector specific programs/projects, in particular the SSM model.
Excellent interpersonal skills and demonstrated ability to build and maintain good working relationships with all levels in the organization and with employers, sector advisory groups, community partners, funders, and service providers.
Experience in proposal development, writing, budgeting, and responding to funding Requests for Proposals, and other funding submissions.
Exceptional planning, organization, and problem-solving skills; Proven strength in human resources areas such as performance management, team leadership, and staff coaching/mentoring etc.
Solid knowledge and understanding of local labor market trends and community services networks.
We are currently on a hybrid work schedule, working in the office and from home. Candidates who are contacted may be requested to complete a screening video interview using Spark Hire.


ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.

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