Community planning director

4 weeks ago

Kingston ON, Canada Stonewood Group Inc. Full time

Director Operations and Administration – Kingston, Ontario
Headquartered in spectacular Kingston, Ontario, our client distributes a wide range of innovative and reliable products to contractors, government agencies, industrial firms, institutions and commercial businesses. The firm is committed to providing superior personal service at a local level. The firm’s multiple locations provide intimate local market knowledge with experienced, highly trained staff dedicated to exceeding customer expectations. The firm’s success is in no small part due to the quality and passion of that staff, its training, attitude and its highly engaged, supportive corporate culture.
Our client is consistently recognized as one of Canada’s Best Managed Companies. The firm proudly supports numerous charitable events and organizations as part of its commitment to give back to the great communities in which they do business and live.
Currently our client is undergoing a planned leadership transition with the retirement of a key executive. While the firm has well-established and functioning systems and processes that have helped it thrive to date, its growth plans will test its ability to adapt and scale. Ensuring that appropriate company systems, processes and operations are in place and aligned with those growth plans will be the responsibility of the Director Operations and Administration.
Reporting to the CEO, the Director Operations and Administration will be responsible for strategic and day to day financial matters and finance team leadership. The Director Operations and Administration will work proactively and collaboratively to provide strong leadership while continually enhancing policies and practices to meet the organization’s overall requirements.
The Director Operations and Administration will have a strong financial background complemented with operations, HR, ERP, CRM, and perhaps even e-commerce experience.
Plan and direct the operational priorities, goals, policies, practices and initiatives in accordance with the goals and strategic direction set by the CEO
Recommend and participate in the development of policies that address corporate growth and strengthens organizational processes
Participate as an open, engaged and committed member of the Management Team in the formulation and execution of the corporate vision, strategy and business objectives
Ensure operational milestones are met on time, with high quality and that they meet the objectives established
Build and facilitate the development of strong relationships and synergies with all areas of the company and with the company’s suppliers and customers in order to achieve the corporate goals, objectives and revenue targets
Foster a culture of highly productive team spirit and innovation into the short- and longer-term operations of the organization
Inspire and lead a talented group of customer-centric focused team members, helping them manage their careers and grow as professionals
Help instill an intensely customer service mindset within the organization
Spearhead the commercial agreements and sustainable relationships with potential customers. Manage purchasing and supply chain to strike the right balance for adequate though not excess inventory levels to meet customer requirements
Work with VP Sales on demand planning/forecasting issues and models
Key Performance Indicators
Attainment of costs and profitability targets through a strong focus on management, costs, processes and revenue growth.
Building overall effectiveness of the team along with morale
The following competencies listed below define the role of Director Operations and Administration :
Aims to improve upon past performance. Able to stand back from immediate problems in order to focus on more far reaching ideas.
People Management
Establishes and communicates clear priorities and sense of direction. Adapts management style to achieve optimum results.
Planning & Objective Setting
Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized.
Commercial Acumen
Applies appropriate commercial and financial principles. Appreciates the commercial impact of own work on the organization’s total expenses and revenues.
Helps to create a sense of team spirit and harmonious relations through cooperation and support. The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.

Several years additional Operations Management experience
Knowledge and experience with Six sigma, Lean and other continuous improvement projects an asset
Strong team building skills with the ability to effectively communicate and motivate

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