Sales Coordinator

3 weeks ago

Coquitlam BC, Canada Townline Homes Inc. Full time

About Townline

The Townline Group is a Real Estate Development Company primarily focused in the Lower Mainland and Vancouver Island. Our development and construction portfolios are diverse and consist of mixed-used multi-family and commercial construction, as well as non-market and purpose-built rental housing. Townline is a well-rounded company with proven teams specialized in the areas of Development, Affordable Housing, Finance, Acquisitions, Construction, Sales, Marketing and Customer Care all housed under one roof. Townline has been building homes since 1981 and believe diversity is the cornerstone to our success and longevity.

Opportunity

We have a fantastic opportunity for a Sales Coordinator to join Townline’s Coquitlam Presentation Centre. The ideal candidate is a highly organized and sales-oriented individual who is an effective communicator, a creative problem solver and someone who thrives in a collaborative team environment. This is an exciting opportunity for someone who would like to work with one of BC's most respected and proven residential and mixed-use developers.

General Duties Responsibilities of a Sales Coordinator include but are not limited to:

  • Greet and register Guests and Realtors at the Presentation Centre and manage the registrants in our client database (Lasso)
  • Enter Guest/Purchaser information in Lasso/Avesdo Databases
  • Answer incoming calls, check messages, and manage overall communication
  • Be responsible for the organization of the Presentation Centre, office and office supplies
  • Process and update contracts and offers to purchase with the utmost accuracy and efficiency
  • Ensure the sales office and display suite are in perfect condition for viewing everyday
  • Participate in project events, such as Public Openings and help to coordinate with the Townline Marketing
  • Assist Sales Managers as may be reasonably required
  • Answer inquiries from Guests and Purchaser, and perform project overview – as directed by the Sales Manager
  • Perform outbound calling campaigns with the Sales team
  • Actively participate in, follow, share, post and like all Townline social media channels, including but not limited to; WeChat, Facebook, Instagram, YouTube, and LinkedIn
  • Generate knowledge base of FAQ’s pertaining to the property
  • Maintain the neatness and tidiness of the Presentation Centre and Display Home (interior & exterior), and complete weekly deficiency reporting to Head Office
  • Ensure that adequate signage is placed in predetermined places near the site each day
  • Set up A-boards and balloon signage daily as directed by Head Office
  • Maintain supplies, sales brochures, floor plans, site plans, and marketing handouts as needed
  • Administration of Sales process including, but not limited, to the following:
    • Prepare, organize and review all contracts, addenda, disclosure statements and necessary contract documentation for deal processing
    • Accurately record all Sales contract details in Lasso Database and other databases as required to report to head office
    • Track and collect all deposit monies from buyers
    • Print daily price sheets according to head office instructions
    • Maintain, compile and prepare sales reports, traffic reports and monthly reports as required
  • Participate in company training activities
  • Be thoroughly familiar with the project details, including floor plans, project model, pricing, new purchasers, available options, neighborhood amenities and Townline sales procedure
  • Assist in special marketing functions and be available at off-hour times for customer appointments, events and sales presentations
  • Be available to work five days per week (including Saturday and Sunday). During regular Presentation Centre hours, you are expected to be on site from 11:00am to 5:30pm executing duties
  • Perform duties in a spirit of collaboration

Skills & Requirements: 

  • Administrative experience with Word, Excel, Teams, Lasso and Avesdo is preferred
  • Real Estate industry experience, specifically pre-sale experience is preferred
  • A valid REBGV Real Estate license is preferred
  • Although not required, fluency in Cantonese and/or Mandarin would be a major asset
  • Strong organizational and communication skills
  • Excellent customer service skills, positive attitude and welcoming disposition
  • Demonstrates a proactive approach with every task at hand
  • Ability to generate excitement and garner trust
  • Ability to interact and communicate professionally – both orally and in writing – with a wide variety of people
  • Ability to multi-task and adapt easily to different paces, personalities, and tasks

If you don't meet all the requirements listed, we still encourage you to apply, as we're still eager to meet individuals who are aligned with Townline's core values and can contribute in a variety of ways - not just candidates who check all the boxes. Townline is all about the Team, and we take pride in providing a work environment where people grow, evolve, and feel appreciated. 

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