Administrative/Office Assistant

4 weeks ago

Oshawa ON, Canada Grandview Kids Full time

Every child and youth living life at their full potential
About Grandview Kids

Grandview Kids provides an array of specialized programs, rehabilitation services, and outpatient clinical treatments to children and youth with physical, communication, and developmental needs. Programs and services – which are delivered at the Centre, in the community, at schools, and in-home – include: medical consultation, assessment, and diagnosis; audiology, autism support; complex care program; occupational therapy; physiotherapy; respite services; social work; speech-language pathology; therapeutic recreation; Grandview Kids actively participates in research to support innovation in rehabilitation science, to advance organizational capabilities, and to better serve caregivers and the developmental needs of their children and adolescents. As an organization, we are dedicated to inspiring possibilities, fostering development, and supporting growth and personal achievement with our clients, caregivers, and team members. Though a collaborative, multi-disciplinary approach, members of Team Grandview strive to provide culturally-safer, inclusive, and innovative evidence-informed care that meets the unique needs of each client.

Grandview Kids is now accepting applications for the position of:

Team Assistant (Regular Full-Time)
Full-Time – 37.57 per hour, depending upon experience
providing on-site support to the staff and families; completing data entry; uploading client information into the electronic health record; participating in the Centre’s Quality Improvement Program (QIP) activities; Monitoring/following up on requests for medical referrals, diagnosis or other documentation/questionnaires
• Administration of the client record according to established procedures and updating existing records with new referral request and referral concerns
• Admitting client to service navigation program and scheduling and entering initial appointments and Service Navigator appointments with client, family/caregiver, and community agencies
• Running reports on demographic and workload data
• Documenting contact with family and referring source, including consents provided verbally or in writing, and uploading documents into the client record.
• Providing administrative support to the Welcome Centre for clients, families and visitors, receiving and directing telephone calls and processing cancellations from families, staff and partners

College diploma in a field related to Business Administration or a similar discipline or;
• Familiar with reporting and entering data and running reports according to established procedures into the data bases, as appropriate (e.g., ISCIS- Integrated Services for Children Information Systems
• Previous work experience in healthcare with scheduling appointments and managing multiple calendars for various disciplines.
• Ability to multitask and navigate multiple computer programs at the same time while speaking on the phone
• Extensive knowledge of the principles and practices of administrative services;
• Other relevant business/computer courses;
• Bilingual (Fluent in French/English) is an asset
• You have a driver’s license and access to a reliable vehicle, or reliable means of transportation.

You have experience and knowledge working with child development and relevant services and community supports for children with special needs and their families in Durham Region. This position requires superior time management skills, a high level of accuracy with attention to detail, and demonstrated proficiency in data entry; for some assignments experience with scheduling is an asset. Human Resources Grandview Kids
Grandview Kids aims to be deliberate in our consideration of diversity, defined as
differences in race, colour, place of origin, religion, immigrant and newcomer status, ethnic
Recognizing and valuing diversity and equity must be accompanied by concerted efforts to
ensure the inclusion of diverse and underrepresented populations, meaning that individuals
Grandview Kids is committed to complying with all applicable standards as set out in the
Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The lands, waters, nature and sky that Grandview Kids is privileged to exist within have long been home to the Michi Saagiig Anishinaabeg. We are responsible for building stronger relationships with clients, caregivers, partners and colleagues from First Nations, Métis and Inuit communities. Through our shared values of belonging, excellence, connection discovery and celebration, Grandview Kids commits to seeking truth and upholding reconciliation.

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