Customer Management Manager
2 weeks ago
Our client, a proven industry leader in the building materials sector, is actively looking for a Customer Service Manager to join their team. Monday thru Friday – 8 am-5 pm ON site
Customer Service Manager Qualifications
Computer Skills (MS Word, Excel, PowerPoint, E-mail).
~ Experience with an ERP, CRM and metric systems
~5 years working in a Management role.
~ Skilled in coaching and managing multicultural teams, initiating and overseeing projects and collaborating across departments.
~ Customer Service Manager What you’ll be doing.
Account Management
Work closely with Sales and Marketing teams to support customer needs; support promotions and additional focus on new and existing customer accounts.
Responsible for any changes in pricing in our internal pricing management system
In conjunction with Sales and Marketing teams, assists with Company sponsored events targeted to develop and support the dealer network.
Assists customers through the onboarding process, ensuring a seamless experience and helping them realize the value of our product.
· Responsible for communicating all changes to the existing Online tool users via our internal ticketing system.
· Responsible for providing ongoing training and support to customers, by helping them optimize their use of our online platform
Escalation support for CS Team.
· Coach, mentor and provide training to the customer service team.
· Working in conjunction with the Production Scheduling team, s/he is responsible for managing monthly level loading of customer orders.
· Performance Reporting
· Defines, track and analyze department’s Key Performance Indicators (KPI).
· By utilizing data-driven insights, evaluate the effectiveness of customer service initiatives, identify areas for improvement, and inform strategic decision-making.
· Be the first to be notified about new Customer Service Manager jobs in Etobicoke, Ontario
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Customer Success Manager
2 days ago
Ottawa, Ontario, Ottawa region, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
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Customer Success Manager
5 days ago
Ottawa, Ontario, Ottawa region, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market...
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Manager, Customer Lifecycle Management
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Property Manager
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Ontario, Canada MetCap Living Management Inc Full timeMetCap Living Management Inc. is one of Canada’s largest private third party property managers specializing in multi-residential property management. We are a growth orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick. We are currently seeking a...
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Property Manager
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Customer Onboarding Manager
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Manager, Customer Growth
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Marketing Manager, Customer Marketing
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Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a large insurance company, is looking for a Marketing Manager, Customer Marketing for an 8-month contract located in Toronto. This is an excellent opportunity for a Marketing Manager, Customer Marketing with a financial services background. This position is currently a work-from position with the potential to move to a hybrid model (2 days per...
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Manager, Customer Segments
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Customer Support Specialist
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Manager, Customer Supply Chain
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Building Manager
7 days ago
Ontario, Canada Chad Management Group Full timeBuilding Manager Our Client is a very prestigious Property Developer in the Toronto area. We are Looking for a Live in Building Manager to Join this team. Familiar with all aspects of building operation · Strong computer skills (Word, Excel and Email with Yardi an asset) · Operate mechanical equipment in a safe, efficient manner at all times ·...
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Full-time Assistant Resident Managers: Live-In
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Ontario, Canada MetCap Living Management Inc Full timeMetCap Living Management Inc. is one of the largest private third party property managers specializing in multi-residential property management. We are a growth orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick. MetCap Living Management Inc. is...
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District Manager
3 weeks ago
Ontario, Canada Chad Management Group Full timeFull Time Regional Manager Multi-Unit Retail Job Description The Regional Manager is responsible for the overall management of multiple retail locations. This includes overseeing operations, managing staff, and developing marketing strategies. The ideal candidate will have a proven track record of success in a multi-unit retail environment. Oversee the...
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Building Manager Couple
7 days ago
Ontario, Canada Chad Management Group Full timeBuilding Manager Couple Toronto ON Our Client is a very prestigious Property Developer in the Toronto area. We are Looking for a Live in Building Manager Couple to Join this team. General Duties: · Familiar with all aspects of building operation · Strong computer skills (Word, Excel and Email with Yardi an asset)· Operate mechanical equipment in a...
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Building Manager Live In
7 days ago
Ontario, Canada Chad Management Group Full timeBuilding Manager Toronto ON Our Client is a very prestigious Property Developer in the Toronto area. We are Looking for a Live in Building Manager to Join this team. General Duties: · Familiar with all aspects of building operation · Strong computer skills (Word, Excel and Email with Yardi an asset)· Operate mechanical equipment in a safe, efficient...
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Customer Relationship Manager
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Live-In Building Manager Couple
7 days ago
Ontario, Canada Chad Management Group Full timeBuilding Manager Couple Our Client is a very prestigious Property Developer in the Toronto area. We are Looking for a Live in Building Manager Couple to Join this team. Familiar with all aspects of building operation · Strong computer skills (Word, Excel and Email with Yardi an asset) · Operate mechanical equipment in a safe, efficient manner at all...
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VP, Credit Risk Management
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Regional Manager Multi-Unit Retail
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