Manager, Customer Segments

Found in: Jooble CA O C2 - 7 days ago


Ontario, Canada IFG International Financial Group Ltd Full time

Our client, a Top 5 Bank in Canada is looking to hire a Personal Banking Customer SegmentManagerfor a 24month contract.

You will be responsible for the following duties:

  • Evaluate and report on competitor group banking programs on an on-going basis to understand positioning, pricing, strengths, and weaknesses
  • Help to grow the priority segment portfolio and support customers with relevant value adds
  • Partner with various lines of businessto analyze both marketing and businessdata to identify key drivers & mechanicstodriveproduct adoption andretention
  • Identify customer communication and cross-sell practices todevelop a robust segment strategy
  • Monitor performance and forecast results and translate analytics into customer insights, resource prioritization, and recommendations

Qualifications:

  • 3-5 years relevant Strategy, Consulting and/or Product Management roles in banking or Customer focused industries
  • Experience in banking industry
  • Experience in developing and executing customer strategies and value propositions
  • Experience with customer segmentation, customer intelligence and market research
  • Strong quantitative skills with the ability to analyze issues and deploy meaningful tactics

If you are qualified and interested in discussing this role in more detail, please submit your resume to Spencer Young at spencer@ifgpr.com.
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