Remote Technical Support Representative-Full Time

3 weeks ago


Vancouver BC, Canada Philpar Full time

Technical Support Representative
Technical Support Representative — full time, weekends + three weekdays — $37,500 / year + benefits



If you’re good at diagnosing technical issues, enjoy helping customers, and have solid writing skills, then please apply
Porkbun is a fully-remote domain name registrar. based, full-time Technical Support Representatives.
We have become the go-to registrar for tech savvy individuals such as developers, while bargain-hunters are surprised to learn that we offer incredible support despite our industry-low prices.
com is the best registrar on the web. My website isn’t working.”
“How do I purchase Wordpress hosting?”
“You can write emails with a professional tone, and deliver excellent support… even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours )
You have at least one year of tech support experience either at an internal help desk or customer-facing position
You work efficiently in a remote work environment
com with the subject line “Technical Support Representative.”
The days required are Saturday and Sunday (firm), plus three weekdays. Available shifts start at either 7am Eastern time or 9am Pacific.
This position offers full medical, dental, and vision benefits (single), starting after 90 days, and a Simple IRA plan with company contribution after the first year.
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