Operations Manager//FULL TIME//REMOTE

4 weeks ago


Vancouver BC, Canada Diagnocat Full time

Country Manager / Operations Director - Canada 1 day ago Be among the first 25 applicants
???????????????????????????????????? is the global technological leader in AI solutions for Dentistry. Our imaging solutions allow dentists to make fewer diagnostic errors and save time by incorporating computer vision into their workflow.
Diagnocat holds multiple patents, CE mark, and registration on the majority of EU countries. We work in multiple countries and have hundreds of clinics worldwide as our paying customers.
We are seeking a dynamic and experienced ???????????????????????????? ???????????????????????????? / ???????????????????????????????????????? ???????????????????????????????? tojoin our team. This role will play a pivotal role in leading our operations in Canada, ensuring effective collaboration between various departments and driving growth in the region
·Provide leadership and strategic direction for our operations in Canada;
·Collaborate with cross-functional teams to streamline processes and enhance accountability;
·Facilitate communication and foster stronger relationships between technical support, business development, customer success, and marketing teams;
·Manage relationships with key executives and directors, ensuring excellent client engagement and satisfaction;
·Oversee national budget management, optimizing resources across departments;
·Utilize HubSpot workflows to facilitate cross-departmental collaboration and enhance the customer journey;
·Act as a liaison between internal and external stakeholders, managing expectations effectively;
·Experience in Technical Product Management or Support Management, with a focus on leading technical triage and process establishment;
·Excellent communication skills, both internal and external, with the ability to lead cross-functional communication efforts;
·Experience in UX or UX adjacent roles would be advantageous;
·Proven track record in managing internal and external stakeholder expectations;
·Budget management experience at a national level;
·Familiarity with SaaS or Health-tech products preferred;
·Tech-savviness and adaptability to new technologies;
·Remote work experience, with flexibility for occasional onsite visits (approximately 30% travel);
1.Your work will have a direct positive impact on the lives of the patients with a breakthrough innovative product;
2.Flexible hours. Fully remote work options;
3.Working in a fast-growing company, in a startup atmosphere;
4.Fixed monthly payment + Bonuses.
We are looking for a proactive and results-driven individual who thrives in a collaborative environment and is passionate about driving success in the Canadian market. If you possess the skills and experience outlined above, we hope you to apply and be part of our innovative team at Diagnocat.
Seniority level Seniority level Director
Employment type Employment type Full-time
Job function Job function Management and Manufacturing
Industries Software Development
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