Employment Coach

4 weeks ago

Ontario, Canada Petawawa Employment Service Full time

Employment Coach

ontrac Employment Resource Services

Location: Renfrew, Ontario

Description:

ontrac Employment Resource Services values the diversity of our staff and our clients. As an organization we provide professional and confidential services to those seeking employment and training, as well as local employers seeking assistance in their hiring and training needs. As an employer, we recognize each person’s talents and strengths and we are committed to equal opportunity, on-going professional development, and work-life balance.

We are recruiting for an Employment Coach to join our team on a full-time (35 hours per week) basis.

Employment Coaches are an integral part of our organization, responsible for managing an ongoing caseload of clients seeking employment and/or re-training. This role involves contributing to meeting our Employment Ontario (EO) targets, per our delivery contracts with Serco Canada, the Service System Manager for the Pembroke-Kingston catchment. The Employment Coach works in collaboration with all staff and reports directly to the Employment Services Manager.

We are looking for an individual who demonstrates enthusiasm in meeting ontrac’s values and principles which includes customer-focused service, collaborative team performance, and a high level of professionalism.

Responsibilities:

  • Provide one-on-one support to clients to identify and/or refocus employment and training goals
  • Coach clients to establish realistic action plans
  • Manage multiple cases with the end goal of helping clients achieve and maintain employment
  • Capture, record, and maintain confidential information
  • Treat all individuals in a non-judgemental manner with respect and professionalism
  • Demonstrate an understanding of vulnerable populations, the local labour market, ontrac community partners, and social services partners

Qualifications

  • Post-secondary education, preferably in a related field
  • A minimum of one year of professional experience working with vulnerable populations
  • Career Development Practitioner certification or the willingness to obtain
  • Working knowledge of job search techniques, tools, and resources
  • Working knowledge of programs and resources available to support training and retraining of unemployed persons
  • Ability to read and interpret guidelines, program eligibility criteria, policies, and processes
  • Familiarity with working in an outcomes-based environment
  • Ability to work within timeframe constraints and meet established deadlines
  • Ability to work and communicate effectively within a team environment, with strong interpersonal skills
  • Flexible and adaptable to constant change, with the ability to handle multiple tasks
  • Excellent written and verbal communication skills and computer skills
  • A valid driver’s license and reliable vehicle
  • A clean vulnerable sector check
  • Willing to participate in before and after hours activities as required

Assets:

  • Experience conducting client needs assessments and employment coaching
  • Experience working with online case management systems

Additional Information

Closing: April 19, 2024 at 4:00pm.

Why Work With Us?

ontrac Employment Resource Services values the diversity of our staff and our clients. As an organization, we provide professional and confidential services to those seeking employment and training, as well as local employers seeking assistance in their hiring and training needs. As an employer, we recognize each person’s talents and strengths, are committed to equal opportunity, and offer on-going professional development and work-life balance.

Thank you for your interest. We are committed to inclusive recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We are happy to work with applicants requesting accommodation at any stage of the hiring process.

Contact Information

Julie Villamere
ontrac Employment Resource Services
Renfrew, OntarioEmail: jvillamere@getontrac.ca
Website:

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