Coach Performance Manager

Franchise Performance Coaching Manager - contract position
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. Provide leadership and support to the Canadian FPC Team that involves analyzing performance metrics, identifying areas for improvement, and creating tailored COMPASS System coaching plans to address these needs.
Facilitate annual business planning sessions with the FPC Team aimed at improving unit economics.
Support FPC’s on their Quarterly Priorities, maintaining a focus on local execution of the core Franchise strategies.
Foster and environment of personal accountability for all Canadian retail stores to adopt all the Expedia Cruises systems and is compliant in all areas of our Brand Standards.
Manage and stay updated on industry trends, best practices, and changes within the franchise system initiating continuous improvements to enhance franchisee performance and overall operational efficiency.
Monitor FPC performance through data analysis and regular 1:1 coaching check-in’s that provides constructive feedback on performance metrics, highlighting strengths and areas requiring improvement to drive overall business success.
Brand Compliance Program
Manage weekly updates to FPCs on Compliance Progress, Defaults, and Action Plans.
Attend Bi-Weekly Compliance Meetings with Franchise Services.
Manage and update the Compliance Dashboard with all assessments.
Merchandise brand compliance communications via internal corporate portals.
Project Management :
Develops project plans, defines timeframe, and prioritizes tasks to achieve project milestones and deliver intended objectives.
Identifies the type of resources required to support a project and makes recommendations.
Monitors progress to meet project milestones, timelines, specifications, and requirements.
Uses analytics to make or support decisions and businesses cases.

3-5+ years experience leading a field coaching team preferably within the franchise industry.
~ Excellent organizational skills and project management skills.
~ The ability to see connections in data, events and trends.
~ Proficiency with pBI, MS Excel, MS Word, PowerPoint, and other online tools.
~ Be productive within a flexible working arrangement of home-based office and onsite office, splitting your time equally between both.

Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. The official website to find and apply for job openings at Expedia Group is careers.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This role is a fixed term contract position for 13 months.
Provide leadership and support to the Canadian FPC Team that involves analyzing performance metrics, identifying areas for improvement, and creating tailored COMPASS System coaching plans to address these needs.
Facilitate annual business planning sessions with the FPC Team aimed at improving unit economics.
Support FPC’s on their Quarterly Priorities, maintaining a focus on local execution of the core Franchise strategies.
Foster and environment of personal accountability for all Canadian retail stores to adopt all the Expedia Cruises systems and is compliant in all areas of our Brand Standards.
Manage and stay updated on industry trends, best practices, and changes within the franchise system initiating continuous improvements to enhance franchisee performance and overall operational efficiency.
Monitor FPC performance through data analysis and regular 1:1 coaching check-in’s that provides constructive feedback on performance metrics, highlighting strengths and areas requiring improvement to drive overall business success.
Brand Compliance Program
Manage weekly updates to FPCs on Compliance Progress, Defaults, and Action Plans.
Attend Bi-Weekly Compliance Meetings with Franchise Services.
Manage and update the Compliance Dashboard with all assessments.
Merchandise brand compliance communications via internal corporate portals.

Project Management :
Develops project plans, defines timeframe, and prioritizes tasks to achieve project milestones and deliver intended objectives.
Identifies the type of resources required to support a project and makes recommendations.
Monitors progress to meet project milestones, timelines, specifications, and requirements.
Uses analytics to make or support decisions and businesses cases.

3-5+ years experience leading a field coaching team preferably within the franchise industry.
~ Excellent organizational skills and project management skills.
~ The ability to see connections in data, events and trends.
~ Proficiency with pBI, MS Excel, MS Word, PowerPoint, and other online tools.
~ Be productive within a flexible working arrangement of home-based office and onsite office, splitting your time equally between both.

Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. The official website to find and apply for job openings at Expedia Group is careers.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Senior Workforce Planning Analyst (Forecasting)
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities.