SAP Organizational Change Management Consultant

Found in: Jooble CA O C2 - 1 week ago


Toronto ON, Canada 2i Solutions, Inc Full time

We have an excellent 6 months contract opportunity for a Senior SAP Change Management Consultant in Toronto. This is a hybrid role (Onsite 2 days and 3 days remotely).
Minimum 10+ years’ experience in the practical application of change management methods and strategy combined with a solid understanding of how people go through change and the overall change process.
Minimum 8+ years with facilitation and coaching with strong communication skills, combined with conflict resolution, specifically with the senior and executive level communication.
PROSCI or equivalent certificate program in Change Management.
Organizational Change Management Consultant (Communications/Training)
Experience Level: Senior
The client is currently modernizing its business processes through business transformation enabled by SAP technology. The SAP program has projects in the area of Finance, Human Resources, Enterprise Time Management, Integration with Enterprise Asset Management, Procurement and other lines of business.
In order to ensure user adoption is successful, a strong Change Management Strategy, plan and execution is required to focus in the areas of roles changes, partnership with impacted departments and training of the new business process and system navigation
A Senior Organizational Change Management Lead is required to enable this delivery to ease the organization through the transition with the new processes and to ensure adoption is successful
This resource will be required to work onsite 2 days and 3 days remotely.
Minimum 10+ years’ experience in the practical application of change management methods and strategy combined with a solid understanding of how people go through change and the overall change process
Minimum 8+ years with facilitation and coaching with strong communication skills, combined with conflict resolution, specifically with the senior and executive level communication
Ability to establish, build and maintain collaborative relationships with various stakeholders for the purpose of meeting corporate objectives
Solid experience in change related practices e.g., communications planning and delivery, training design and facilitation, and change champion network management
Self-directed, and confident in ability to lead a complex organizational change management project
excellent planning, organizational, interpersonal, presentation, active listening, oral and written communication skills
Must have, or rapidly acquire, a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees
Formal education/training:
University Degree/College Diploma in Business Administration
PROSCI or equivalent certificate program in Change Management
0 Assignment Duties The Organizational Change Management Consultant will be responsible for the following:
Develop change management strategy (including strategic plan, stakeholder impact assessment, stakeholder-specific engagement plans, change champion network, etc.) and present in a logical and easy-to-understand manner to the executive, director/head, manager and supervisor levels
Collaboration with Vendors delivery business transformation business processes
Identifies and use surveys to analyze and identify potential people-related risks and resistance areas (including individual and group skill and behavior gaps)
Provides consultation and presents to Project Sponsors the overall change management strategy and plan
Develops a set of targeted and actionable change management plans (i.e., communication plan, training plan, coaching plan, sponsor roadmap, training plan (soft skills), resistance management plan, change champion network plan) to address and mitigate identified concerns
Oversees all change-related reviews and approval cycles) and ensures change management initiatives are consistent with internal standards, standard operating procedures, corporate policies and applicable legislation
Collaborates with the TTC Corporate Communications unit for use of existing corporate communication channels
Designs and delivers change management/leadership workshops/interviews/training with various levels of staff related to change initiatives
Facilitates change management task force/work stream meetings and/or core change management team’s efforts, and assists with defining project goals, timelines, coordination, and alignment of activities led by different stakeholders and addressing stressor points in the plans
Leads CM project management (e.g., tracking milestones, status reporting, change team communications, meeting agendas and actions, relationship management, etc.), Creates space for open communication and collaboration across stakeholders to improve performance and productivity, and manages key stakeholder expectations, concerns, and work to mitigate risks and issues
Follows up, as required, with any problems and ensures implementation of actionable solutions
Oversight to the overall change implications and leads the way to support leaders to drive the changes into the actual overall project plan, and provides advice, support, and guidance to project team and other stakeholders as required
Responsible for treating stakeholders with respect and dignity and ensuring their needs are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service provider and an employer
Escalates issues that will impede delivery of the approved change management plan to the project manager to clear obstacles/roadblocks
Perform related project duties as assigned

Key deliverables to be delivered throughout the project, aligning with the SAP Activate methodology:
Stakeholder Analysis
Change Impact and Risk Analysis
Partner with Business team to understand impacts
Conduct Business Change Forums/Education Sessions
Collaborate with Training Team to deliver Process and Role Education
Organizational Change Management training to project team and key stakeholders
0 Written Test Required: Yes □ or No X #J-18808-Ljbffr


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