Senior Consultant – Organizational Change Management

3 weeks ago

Toronto, Ontario, Canada Royal Bank of Canada Full time

Job Summary

Job Description

WHAT IS THE OPPORTUNITY?

Global Cyber Security (GCS) aims to be a world leader in cyber security and risk management. By building state-of-the-art capabilities to protect our customers and employees, the Global Cyber Security team supports business objectives through agile and efficient delivery of risk and cyber security services. The Senior Consultant – Organizational change management sits within the Global Cyber Security Strategic Delivery team. Reporting to the Senior Manager, Organizational change management, the Senior Consultant - Organizational change management will lead OCM work-streams for assigned initiatives within Strategic Delivery's portfolio of projects.

This role will work collaboratively with Strategic Delivery Project Managers as well as stakeholders across the organization to ensure OCM campaigns are delivered successfully.

WHAT WILL YOU DO?

  • Assess project change initiatives
  • Identify stakeholders and stakeholder impacts
  • Develop change management strategies to ensure stakeholder adoption
  • Develop communications plans and material in partnership with Project Managers, Project leads and Sponsors
  • Develop training plans and material to support stakeholder adoption
  • Collaborate with Organizational change management (OCM), learning and corporate communications colleagues across the enterprise to deliver OCM deliverables in support of Strategic Delivery projects
  • Manage ad hoc requests

WHAT DO YOU NEED TO SUCCEED?

Must have:

  • 5 to 7 years working within an Organizational change management (OCM) function
  • Knowledge of project management principles
  • Flexible work style, able to pivot and redirect effort as strategies evolve
  • Excellent communication and presentation skills
  • Experience building training materials and learning content
  • Ability to work on multiple initiatives at once
  • Ability to work independently
  • Experience in financial services or insurance

Nice-to-have:

  • Change Management / Project Management Certification (PMP, Prosci etc.)
  • Bilingual in English and French
  • Cyber Security Experience
  • Knowledge of Jira & Confluence

WHATS IN IT FOR YOU?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

#LI-POST

#LI-Hybrid

#TECHPJ

Job Skills

Business Appraisals, Change Controls, Dealing with Disorder, Human Resources Policies, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Overcoming Resistance to Change, Process Management

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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