Customer Success Manager

Found in: Jooble CA O C2 - 2 weeks ago


Calgary AB, Canada Updata Partners Full time

Improvado is revolutionizing the way RevOps in large enterprises access and use data. Headquartered in San Diego, with teams stretching globally, we are united by our passion for transforming marketing technology.
Our cutting-edge, no-code revenue data platform simplifies marketing reporting, enables informed budget decisions, and increases the ROI of marketing efforts. By centralizing data from hundreds of marketing and sales sources, we empower our clients to track cross-channel performance, calculate complex metrics, and attribute revenue to specific touchpoints.
As a rapidly scaling Series A startup that raised $30 million in funding, we're proud to partner with globally recognized brands such as ASUS, Illy, Activision, H&R Block, and many others. Our diverse team of curious, open, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth.
We are looking for a Senior Customer Success Manager who is a proactive problem solver and lightning-speed learner. We'll be counting on you to provide our clients with world-class customer service. Customers are your #1 priority, and you’ll do whatever it takes to support them
You'll also work closely with our project manager & development team to make sure all tasks are pacing for a timely delivery
Maintain a deep understanding of our solutions and content and educate customers about the most relevant features/functionality for their specific business needs
Work with sales engineers to synthesize data and translate complex ideas for development team
Proven success in creating exceptional and impactful customer service experiences, preferably for a SaaS product
Excellent project management experience, with the ability to balance multiple priorities in a fast-paced environment
Strong analytical skillset - we're a data driven company
Startup environment mentality
Bonus points if you are a SQL or Tableau(or any other BI) wizard and familiar with the martech/adtech space
Remote-first environment
~ Strong product/market fit: marketing data product for US-based enterprises
~US holidays and additional days off
~ Extremely fun & open startup environment
~ li-remote
#


  • Customer Success Manager Calgary Customer Satisfaction

    Found in: Jooble CA O C2 - 1 week ago


    Calgary, AB, Canada Quackdials Full time

    Quack is a fast-growing SaaS startup based out of Calgary, Alberta. We are revolutionizing the way businesses engage with their customers throughout the sales process. Our innovative parallel/power dialing platform enables sales development reps (SDRs) to connect to live prospects over the phone in 10X less time. We pride ourselves on our cutting-edge...

  • Customer Success Manager

    Found in: Talent CA C2 - 4 days ago


    Calgary, Canada CLIO Full time

    What your team does: Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience. We are a dedicated team who enjoy what we do and are serious about making a positive impact on our customers businesses.   Who you are: As a Clio Customer Success Manager, you are highly organized and a consummate...

  • Customer Success Account Manager

    Found in: beBee jobs CA - 2 weeks ago


    Calgary, Alberta, Canada Microsoft Canada Full time

    OverviewMicrosoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. With over 17,000 employees worldwide, the...


  • Calgary, Canada Quackdials Full time

    Quack is a fast-growing SaaS startup based out of Calgary, Alberta. We are revolutionizing the way businesses engage with their customers throughout the sales process. Our innovative parallel/power dialing platform enables sales development reps (SDRs) to connect to live prospects over the phone in 10X less time. We pride ourselves on our cutting-edge...


  • Calgary, Canada Quackdials Full time

    Quack is a fast-growing SaaS startup based out of Calgary, Alberta. We are revolutionizing the way businesses engage with their customers throughout the sales process. Our innovative parallel/power dialing platform enables sales development reps (SDRs) to connect to live prospects over the phone in 10X less time. We pride ourselves on our cutting-edge...


  • Calgary, Canada Quackdials Full time

    Quack is a fast-growing SaaS startup based out of Calgary, Alberta. We are revolutionizing the way businesses engage with their customers throughout the sales process. Our innovative parallel/power dialing platform enables sales development reps (SDRs) to connect to live prospects over the phone in 10X less time. We pride ourselves on our cutting-edge...

  • Sr. Customer Success Manager

    Found in: Talent CA C2 - 3 days ago


    Calgary, Canada Q2 Full time

    As passionate about our people as we are about our mission. What We’re All About : Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening...

  • Customer Success Manager

    Found in: Jooble CA O C2 - 1 week ago


    Calgary, AB, Canada ICwhatUC - AR Video for Enterprise Full time

    ICwhatUC has an employee stock option plan – one of the perks of joining a company as one of its foundational team members! Stock options are built directly into our compensation plan and are offered as a bonus when we hit collective company goals. Unlimited vacation ICwhatUC offers unlimited vacation to give our team the opportunity to rest and...

  • Customer Success Manager

    Found in: Jooble CA O C2 - 1 week ago


    Calgary, AB, Canada ICwhatUC - AR Video for Enterprise Full time

    ICwhatUC has an employee stock option plan – one of the perks of joining a company as one of its foundational team members! Stock options are built directly into our compensation plan and are offered as a bonus when we hit collective company goals. Unlimited vacation ICwhatUC offers unlimited vacation to give our team the opportunity to rest and...

  • Sr. Customer Success Manager

    Found in: Talent CA C2 - 2 weeks ago


    Calgary, Canada Q2 Full time

    As passionate about our people as we are about our mission. What We’re All About : Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening...

  • Customer Success Specialist

    Found in: Talent CA C2 - 1 week ago


    Calgary, Canada Secure Energy Full time

    Together, we are SECURE .  Job Purpose: The Customer Experience Specialist will be empowered to engage with key customers, stakeholders and teams across the industry to bring to life an improved customer experience using a web and mobile-based application. Starting with the initial customer journey, this role focuses on successful onboarding,...

  • Client Success Manager

    Found in: Jooble CA O C2 - 2 weeks ago


    Calgary, AB, Canada Vividtheory Full time

    At Vivid Theory we believe...“You Can!” Whether innovating a new idea, building amazing new software, or creating the next best marketing campaign, we live by the motto, “You Can”. Employers often ask why you'd be a good fit to work for them. We prefer to begin by showing why we'd be a good fit for you.Reasons why you would want to work at...

  • Account Success Manager

    Found in: Jooble CA O C2 - 2 weeks ago


    Calgary, AB, Canada EightSix Network Inc Full time

    As one of the most significant purchases we’ll ever make, a new home deserves to be the most exciting and enjoyable experience of our life. While owning a home should be simple and joyful, people’s best asset is their least supported and biggest headache. Virtuo’s mission is to help new homeowners to quickly and effortlessly begin enjoying their...

  • Customer Success Coordinator

    Found in: Talent CA C2 - 1 week ago


    Calgary, Canada CSA Group Full time

    Employment Status: Temporary (Fixed Term) Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to...


  • Calgary, Canada ICwhatUC - AR Video for Enterprise Full time

    ICwhatUC has an employee stock option plan – one of the perks of joining a company as one of its foundational team members! Stock options are built directly into our compensation plan and are offered as a bonus when we hit collective company goals. Unlimited vacation ICwhatUC offers unlimited vacation to give our team the opportunity to rest and...


  • Calgary, Canada ICwhatUC - AR Video for Enterprise Full time

    ICwhatUC has an employee stock option plan – one of the perks of joining a company as one of its foundational team members! Stock options are built directly into our compensation plan and are offered as a bonus when we hit collective company goals. Unlimited vacation ICwhatUC offers unlimited vacation to give our team the opportunity to rest and...


  • Calgary, Canada ICwhatUC - AR Video for Enterprise Full time

    ICwhatUC has an employee stock option plan – one of the perks of joining a company as one of its foundational team members! Stock options are built directly into our compensation plan and are offered as a bonus when we hit collective company goals. Unlimited vacation ICwhatUC offers unlimited vacation to give our team the opportunity to rest and...

  • Customer Segment Marketing Manager

    Found in: Jooble CA O C2 - 2 weeks ago


    Calgary, AB, Canada TEKTELIC Communications Inc. Full time

    ● Marketing Planning: Set goals, benchmarks, KPIs and focused strategies aligned with TEKTELIC’s key customer segments (Enterprise and Indirect). ● Partner/Indirect Marketing: Collaborate with our partners and indirect sales team to develop partner-specific content, co-marketing campaigns, and enablement materials that drive mutual growth and...

  • Client Success Engineer/Specialist

    Found in: Jooble CA O C2 - 2 days ago


    Calgary, AB, Canada RevSolz Corp. Full time

    Are you a people person with a passion for building strong relationships with clients? RevSolz Corp. is on the hunt for a talented Client Success Engineer/Specialist to join our team in Calgary! In this role, you will be the go-to person for all our critical business accounts. Your mission is to make our client's lives easier by managing the...

  • Client Success Specialist

    Found in: Jooble CA O C2 - 1 week ago


    Calgary, AB, Canada Forge Performance Group Full time

    Forge Performance Group is a Recruitment & Talent Management solutions team located in Calgary, AB. We are dedicated to connecting our clients with highly skilled professionals well-matched to their unique hiring needs, culture, and goals. This opportunity is posted on behalf of our client: Blackline Safety. Client Success Specialist  Blackline Safety...