Technical Support

3 weeks ago


Canada Opusing LLC Full time
Technical Support / Software QA Test Technician

1 day ago Be among the first 25 applicants

Must be Bilingual- French/English

B level French mandatory.

The Software QA Test Technician performs the following duties: runs tests and diagnostics on preliminary/prototype software programs; tests prototypes using standard lab equipment/processes; maintains records of code tests and changes/documents results; and supports engineering with documentation creation and validation.

Job Description

Must be Bilingual- French/English

B level French mandatory.

The Software QA Test Technician performs the following duties: runs tests and diagnostics on preliminary/prototype software programs; tests prototypes using standard lab equipment/processes; maintains records of code tests and changes/documents results; and supports engineering with documentation creation and validation.

Essential Duties and Responsibilities:

  • Follows established processes to create and test products, software and applications.
  • Works from written and verbal descriptions, or defined plans to perform testing, checkout and trouble- shooting functions.
  • Performs operational test and fault isolation on software programs. Determines methods or actions to remedy malfunctions.
  • Assists in the design, test and check-out of test equipment.
  • Performs audits and tests of software products in accordance with test plans and procedures.
  • Debugs and characterizes defects
  • Provides detailed configuration and descriptions for passing and failing tests for product evaluation reports
  • Identifies actual or potential problems in test plans or company products.
  • Records results of tests and maintains lab documentation as required.
  • Assists product development engineers in the diagnosis and replication of product failures.
  • Analyzes test results and makes recommendations. .
  • Works with latest technologies and new approaches.
  • Reviews changes/upgrades to existing designs and completes testing for each revision
  • Reviews, validates and updates engineering documentation.
  • Under manager direction, will participate in software release process.
  • Normally follows established procedures on routine work
  • Assignments require some judgement
  • Limited role in decision making
  • Receives direction only on new assignments
  • Works under moderate supervision

Minimum Education:

  • Typically requires an AEC or DEC in computer science or systems
  • May be considered an apprentice or a trainee
  • Minimum Work Experience (years): Typically requires a minimum of 0-2 years of related experience

Key Skills and Competencies:

  • Provides administrative or technical support at intermediate level
  • Has good knowledge of Microsoft Windows 7, 10 and 11
  • Has good knowledge of Linux distribution (Ubuntu, Red Hat, Suse)
  • Knowledge of PC architecture
  • Ability to use MS-Word, MS-Excel and other office applications

Licenses/Certifications, special qualifications:

  • Knowledge of applicable software programming (Microsoft Visual Studio, Python) and applications

Equivalencies:

  • Equivalent vocational qualification/ experience

Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of personnel so classified.

Company Description

Opusing is a 100% Minority-owned and diversity-certified Digital Transformation and staffing firm that empowers startups, businesses, and corporations to leverage the power of Technology and Manpower to trigger unstoppable growth. The success of our clients is the only goal of our team, which is led by digital native professionals in creative thinking, programming paradigms, and commercial acumen.

We are a globally growing firm with our headquarters in Boston, USA. With a focus on addressing clients' unique needs by significantly enhancing their businesses, we offer unmatched staff augmentation, HR outsourcing, and IT & non-IT staffing services globally.

We have been a forward-thinking and trustworthy technology & staffing partner for top-tier brands since 2007. We have worked with fortune 2000 companies in North America -the United States, Canada, India, and the UK. We have been the primary go-to vendor for all our clients for Contract and Fulltime Professional services, Offshore Staffing & SOW-based project work.

Opusing is a 100% Minority-owned and diversity-certified Digital Transformation and staffing firm that empowers startups, businesses, and corporations to leverage the power of Technology and Manpower to trigger unstoppable growth. The success of our clients is the only goal of our team, which is led by digital native professionals in creative thinking, programming paradigms, and commercial acumen. We are a globally growing firm with our headquarters in Boston, USA. With a focus on addressing clients' unique needs by significantly enhancing their businesses, we offer unmatched staff augmentation, HR outsourcing, and IT & non-IT staffing services globally. We have been a forward-thinking and trustworthy technology & staffing partner for top-tier brands since 2007. We have worked with fortune 2000 companies in North America -the United States, Canada, India, and the UK. We have been the primary go-to vendor for all our clients for Contract and Fulltime Professional services, Offshore Staffing & SOW-based project work. Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Staffing and Recruiting

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