Application Support Specialist
4 weeks ago
About FundservFundserv has been the indispensable hub for the Canadian investment industry for over 30 years, connecting manufacturers, distributors, intermediaries, and service providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration, Adaptability, Integrity, and Respect.The RoleWe are looking for an Application Support Specialist who will support and maintain Fundserv’s production environment for all application related issues.In this role, you will…Troubleshoot issues and implement requests by analyzing, coordinating, planning and organizing using experience in computer software programs & systems (e.g. XML, UNIX, CRT, GUI tools) in order to provide resolutions and ensure high quality service delivery.Utilize discretion and judgment in troubleshooting, implementations, resolutions and escalation.Ensure that issues that have been assigned to the team for resolution are addressed in a timely manner and escalating where required.Foster interactive working relationship with all other Fundserv departments as required.Ensure compliance with all Fundserv operations, policies and procedures such as Security and Audit controls.Provide 24/7 support on a rotational basis with other team members.Why you are the person we’re looking for…You’ve demonstrated the ability to do the following, gained through education and/or experience:Troubleshoot complex authentication and authorization issues.Communicate effectively with Developers using coding samples to explain API related issues.Comfortable working in a Cloud environment using your knowledge of Azure fundamentals such as VMs, VLANs, data storage, APIs, etc.Make recommendations based on your understanding of security best practices as they relate to production support, including SAML based authentication, IAM concepts and solutions.Comfortable working with Linux/Unix servers and related technology including shell scripting.Support issues with file transfers using your knowledge of FTP, SFTP, FTPS, and MFT.Support application components with modern integration technology such as APIs, REST, and Websphere MQ.We recognize that there are different paths to gaining skills, so if you have diverse experience which doesn’t match the criteria exactly but you think you would be great in this role, we invite you to applyWhy Work HereOur Benefits & Perksconsistently been recognized as a GTA Top Employer and a Canada Top Small & Medium Employer. Below are some of the reasons why:Employer-paid premiums for group health plan, including a Healthcare Spending AccountUp to $2,000 per year for mental health practitioners and corporate-wide mental health days per yearWellness benefit for gym memberships, workout equipment, meditation and wellness apps, and moreRRSP matching program$500 one-time stipend for home office equipment and monthly home-internet subsidyAccess to tools like LinkedIn Learning and Pluralsight and additional training opportunitiesEI top-up programs for maternity and parental leave, family medical, and family caregiver leaveOur Hybrid Work PolicyWe recognize the importance of flexibility and work-life balance, and as such our hybrid model is purpose-led – we come in for a reason, not to fill a quota.For more information on Fundserv and everything found in this job posting, please visit our websiteFundserv is an equal opportunity employer. We welcome and encourage applications from individuals with disabilities. Accommodations are available on request – please let us know how we can meet your needs.
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Toronto, ON, Canada Fundserv Full timeAbout Fundserv Fundserv has been the indispensable hub for the Canadian investment industry for over 30 years, connecting manufacturers, distributors, intermediaries, and service providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration,...
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Toronto, ON, Canada Fundserv Full timeFundserv has been the indispensable hub for the Canadian investment industry for over 30 years, connecting manufacturers, distributors, intermediaries, and service providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration, Adaptability, Integrity,...
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Application Support Specialist
4 days ago
Toronto, Ontario, Canada Fundserv Full timeAbout FundservFundserv has played a key role in the Canadian investment industry for over three decades, acting as the central hub that connects various industry players to streamline business interactions and drive innovation. Our core values of Collaboration, Adaptability, Integrity, and Respect guide everything we do.The PositionWe are seeking an...
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Toronto, Canada Validus Risk Management Full timeWe are seeking a highly skilled and motivated Lead Application Support Specialist with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application performance, and...
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Old Toronto, Canada Validus Risk Management Full timeWe are seeking a highly skilled and motivated Lead Application Support Specialist with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application performance, and...
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Old Toronto, Canada Validus Risk Management Full timeWe are seeking a highly skilled and motivated Lead Application Support Specialist with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application performance, and...
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Lead Application Support Specialist
4 weeks ago
Old Toronto, Canada Validus Risk Management Full timeWe are seeking a highly skilled and motivated Lead Application Support Specialist with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application performance, and...
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Lead Application Support Specialist
4 days ago
Old Toronto, Ontario, Canada Validus Risk Management Full timeWe are seeking a highly skilled and motivated Lead Application Support Specialist with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application performance, and...
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Lead Application Support Specialist
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Old Toronto, Canada Validus Risk Management Full timeDescriptionWe are seeking a highly skilled and motivated Lead Application Support Specialist with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application...
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Lead Application Support Specialist
3 weeks ago
Old Toronto, Canada Validus Risk Management Full timeDescriptionWe are seeking a highly skilled and motivated Lead Application Support Specialist with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application...
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Lead Application Support Specialist
3 weeks ago
Old Toronto, Canada Validus Risk Management Full timeDescriptionWe are seeking a highly skilled and motivated Lead Application Support Specialist with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application...
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Lead Application Support Specialist
4 days ago
Old Toronto, Ontario, Canada Validus Risk Management Full timeDescriptionWe are seeking a highly skilled and motivated Lead Application Support Specialist with extensive experience in trading systems to oversee the application support team for our Horizon platform. The successful candidate will ensure high levels of customer satisfaction through effective support and problem-solving, maintaining application...
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Application Specialist
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