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Application Specialist

1 month ago


Toronto ON, Canada Sun Life Financial Full time

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: This role contributes to the overall Trade Management activities on behalf of the Sun Life Canada Securities Inc. (The Trade Support Team is comprised of trade operation professionals committed to supporting the investment process for our advisor and portfolio management network.We are looking for a highly motivated candidate who can build solid relationships, has a passion for providing high quality customer service, delivers impeccable accuracy, and is eager to expand their career in Operations. The incumbent will have an in-depth knowledge working within CIRO regulations and requirements and of CIRO’s Licensing Requirements.The Trade Desk Specialist will operate in 2 key areas: What will you do: Use leading technologies and systems to ensure a smooth operation of the trade process.Maintaining and improving our Trade Support processes, systems and data in order to maximize efficiency and minimize risk.Providing real-time advisor trading and fulfillment execution.Correspond with Trading Desks, Portfolio Management Consultants, Application Support teams, Operations teams, and escalate issues to proper channels.Function as a key point of contact and subject matter expert on Trade Management related inquiries and requests from employees and Branches (including advisors, Branch Managers, and support.Continually evaluate the effectiveness of departmental procedures and participate in developing, maintaining, and implementing changes to the policies and procedures.Participating in internal as well as external regulatory audits.Knowledge of Tax and CRA forms and requirements, Anti-Money Laundering applicable rules and regulations, Government Policies, etc.Special projects as requested.Become primary contact for investors who are referred to our trade desk from our mutual fund advisors.Take trade instructions from investors and provide guidance where required.Account administration where required i.e. new account forms, KYC updates, systematic plan instructions, etc.Resourceful, efficient, and collaborative individualFoster a culture of compliance throughout the business and organization by promoting ethical behavior, accountability, and adherence to regulatory standards. Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.An undergraduate degree.Canadian Securities Course OR CFA Level 1 (or higher)Conduct and Practices HandbookInvestment Dealer Supervisor Course (formerly Branch Manager's Course)A minimum of 5 years in the financial services industryStrong and proven understanding of trading securities.Comfortable taking several calls, video conferences, and responding to daily emails in a timely manner.Implementing the firm’s policies and proceduresDemonstrated knowledge and understanding of the relevant securities legislation and SRO rules and regulations.Extensive knowledge of MS Office applications including as Word, Excel, Power Point and OutlookAbility to work independently and under pressureStrong conflict resolution, organizational, and communication skills What's in it for you? Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.Flexible Benefits from the day you join to meet the needs of you and your family.The opportunity to move along a variety of career paths with amazing networking potential.In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.Sales - Distribution SupportPosting End Date: 25/05/2024 Sun Life Financial
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