Director/Senior Director, Development Business Operations

20 hours ago

Montréal QC, Canada MTY Food Group Full time €2,000

Senior Director of Operations Reporting to the Senior Vice-President, the Senior Director of Operations is responsible for championing the brand assigned, working to develop and drive preference with our customers. Embrace the role of customer advocate ensuring all brand/marketing activity will be customer driven. Lead strategic thinking, brand building and the translation of the brand strategy across packaging, marketing and merchandising tactics. Responsible for working with the cross-functional teams in directing the development of the long-term portfolio strategies of the brands. Demonstrate opportunity Corporate Brand Growth. Participate in brand innovation development, as part of as brand guardianship.

Hybrid work with a minimum of 3 days at the office required.
~ Company health and dental plans, additional 300$ health spending account/personal well-being account.
~ Employee Assistance program with access to a wide range of services spanning across mental health to legal and financial coaching.
~ Flexible schedule (subject to company’s internal & department’s policies)
~ Social corporate events including but not limited to webinars, quarterly town halls and fun activities for all.
~ Casual business attire workplace.
~ Free office parking.


A- LEADERSHIP AND MANAGEMENT
Direct development of long-term vision, business planning and strategies and provides strategic decision support and business advices to the senior management team in order to improve and optimize the business unit performance
Support the President and Chief Operating Officer with reports, analysis and proposed scenarios to enable informed and sound decision-making
Lead brand-building processes, ensuring Corporate Brand Team’s efforts are aligned with brand strategy
Ensure brand strategy is translated into packaging, marketing and purchasing and procurement tactics, working collaboratively with Sales as well as Purchasing and management team and outside agency partners as necessary
Educate and communicate to cross-functional teams within and outside of Corporate Brands the Corporate Brand vision, mission, strategies, align Corporate Brand Vision
Lead and manage the operations and marketing teams, ensuring high quality standards, performance and outputs and ensures appropriate training and development to raise their understanding of business unit management
Collaborate with cross-functional teams to develop innovative/new Corporate Brand products within assigned brands, based on customer insights, needs identification and brand architecture
B- OPERATIONS AND ADMINISTRATION
Lead the execution of marketing tactics, ensuring Corporate Brand team’s efforts are aligned with our goals and objectives for the given year by aligning brand strategy with marketing execution, partnering cross-functional team to ensure alignment as to execution strategy
Drive Corporate Brand growth (sales, volume, profits) by applying knowledge of competitive set, consumer trends and business needs, both short and long term
Proactively engage with Franchisees by being an excellent resource and providing coaching and consultation on business needs in an effort to improve operations and drive sales
Develop and manage product forecasts including analyzing trends and making recommendations on forecast changes
Bachelor’s degree in administration, or a related field
More than 5 years of experience in managing franchisee/ franchisor relationship at a senior level
Brand building, marketing and brand management expertise
Experience in a multi-unit retail or restaurant environment preferred
Has lead social media initiatives
Demonstrated ability to manage projects independently, handle multiple tasks assignments in a fast paced environment
Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens (in French and English)
Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback
Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work
Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace

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