Customer Service Coordinator
4 weeks ago
The objective of the position is to interact with customers and to provide information in response to inquiries about orders and products. Efficiently and accurately process orders with correct lead time. Ensure that the customer receives orders in full and on time, and coordinate with other departments to resolve issues.
KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Be the primary point of contact for both external and internal customers in the following areas:
- Ensure that all Sales Purchase Orders are processed accurately and efficiently while observing both internal and external cut-offs;
- Work closely with production, sales, logistics, as well as other internal departments, to manage the order fulfillment process and find effective solutions to ultimately fulfill customer needs & requirements;
- Communicate effectively with customers on all revisions, inquiries, concerns, process changes/implementations, and own the internal communication to address these areas on behalf of the customer;
- Monitor pricing discrepancies, pallet configuration, and shipping schedule requirements when processing POs, to ensure Best in Class Customer Service;
- and Electronic Data Interchange order process: monitor errors and work with the customer and our internal Master Data team to resolve issues.
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Process all sales purchase orders with high accuracy, while observing cut off requirements
- Process orders into the 3PL (third party cold storage) systems, and manage the order fulfillment process from third party locations
- Review all sales purchase orders for correct pricing, minimum order requirements, correct pallet configuration, and correct lead-time/delivery schedules
- Initiate and manage necessary PO revisions to accommodate internal requirements, while ensuring the customer is both aware and aligned
- Work with the Production Team to anticipate issues with supply and demand/ forecasting/supply chain; subsequently work with customers to manage stock availability and ETAs on upcoming orders
- Work with the logistics team to uphold delivery schedules, and provide support by working with customers to keep them aligned on order/delivery dates to keep freight optimally cost-effective
- Work with the Logistics team on investigating late deliveries and order tracking, as well as support them with any carrier issues that require replenishment assistance to resolve
- Support the Logistics team in investigating OS&Ds (Overages, shortages, and damages)
- Follow up directly with Customers on any identified PO discrepancies, and ensure that a resolution is reached within the allotted time frame
- Follow up with internal teams to investigate identified PO discrepancies
- Maintain organized internal records with respect to customer contacts & requirements, file processed orders daily.
- Support the Customer Service Manager by providing feedback on daily order processing operations, and effectively communicating customer issues
- Work closely with members of the Sales & Marketing Team to achieve individual & departmental objectives
- Work calmly, effectively, and efficiently on problem-solving daily issues and working towards creative solutions to ultimately benefit the customer while keeping internal efficiencies top of mind
TECHNICAL KNOWLEDGE:
- 2+ years’ experience in a similar role within the CPG industry
EDUCATION:
- High school or equivalent
OTHER SKILLS REQUIRED:
- Ability to deal with the complexities of juggling changing priorities and requirements between multiple stakeholders (Production, Warehouse, Shipping, Logistics, Carriers, Customers, etc.) in a fast-paced manufacturing environment
- Good communication and interpersonal skills capable of maintaining strong relationships
- Strong organizational and multi-tasking skills
- Excellent analytical and problem-solving abilities
- Very detail-oriented
- Excellent verbal and written communication skills
- Able to effectively and efficiently problem solve
- Works well under pressure with minimal supervision
- Financial acumen – ability to determine quantity & pricing discrepancies
This is a fixed term assignment and is expected to last 14 months (may be extended by mutual agreement).
We thank all applicants for your interest in the position – Please note that candidates being considered for an interview will be contacted by April 22nd . No agencies or phone calls please.
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Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Precise location data, Device identifiers, Non-precise location data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Precise location data, Device identifiers, Non-precise location data, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data
Data collected and processed: Precise location data, Device identifiers, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Device identifiers, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device identifiers, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Precise location data, Device identifiers, Non-precise location data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Device identifiers, Non-precise location data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, IP addresses
Data collected and processed: Device identifiers
Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Users’ profiles
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Authentication-derived identifiers, Device identifiers, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Non-precise location data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Integral Ad Science (incorporating ADmantX)Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Non-precise location data
Data collected and processed: Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, IP addresses
Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Device identifiers, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Precise location data, Device identifiers, IP addresses
Data collected and processed: Device characteristics, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Browsing and interaction data, Privacy choices, Users’ profiles
Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics
Data collected and processed: Non-precise location data, IP addresses
Data collected and processed: Device characteristics, IP addresses
Data collected and processed: Device identifiers, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, IP addresses
Data collected and processed: Device characteristics
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: User-provided data, Device identifiers, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Adobe Audience Manager, Adobe Experience PlatformData collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Precise location data, Device identifiers, Non-precise location data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, User-provided data, Device identifiers, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, User-provided data, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Browsing and interaction data, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, User-provided data, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device identifiers, Non-precise location data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Browsing and interaction data, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Non-precise location data, IP addresses
Data collected and processed: IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, Users’ profiles, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Non-precise location data, IP addresses
Data collected and processed: Device characteristics, Authentication-derived identifiers, Device identifiers, Non-precise location data, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device identifiers
Data collected and processed: Device characteristics, Device identifiers, Browsing and interaction data, Privacy choices, IP addresses
Data collected and processed: Device characteristics, Privacy choices, IP addresses
Data collected and processed: Probabilistic identifiers, Device characteristics, Authentication-derived identifiers, Precise location data, Device identifiers, Non-precise location data, Browsing and interaction data, IP addresses
Marketing Science Consulting Group, Inc. #J-18808-Ljbffr-
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3pl Customer Service Coordinator
2 weeks ago
Mississauga, Canada Radiant Canada Full timeRadiant offers a complete range of industry-leading transportation and warehousing solutions to businesses around the globe by leveraging our extensive network of carrier partners across all modes. Radiant provides customized logistics solutions that create value and increase profitability for our customers. Radiant Canada is a learning environment in which...
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Service Coordinator
3 weeks ago
Mississauga, ON, Canada Northern Dock Systems Full timePosition: Service Coordinator Location: Mississauga, ON Manager: Service Manager Full-Time/Part-Time: Full-time Work Hours: Monday to Friday, 7:30 am to 4:30 pm Who are we? We are Northern Docks Systems, an industry leader in the sales, installation and service of industrial energy-efficient overhead doors and HVLS (high-volume low speed)...
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Customer Service Coordinator, Testing
3 weeks ago
Toronto, ON, Canada Brokerlink Inc. Full timeDigital & Customer Experience Coordinator These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism. Your success is our success and our purpose of...
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Parts & Service Coordinator - Guelph
2 weeks ago
Guelph, ON, Canada Reefer Sales & Service Full timeReefer Sales and Service Position: Parts & Service Coordinator - Guelph Location: Guelph, Ontario Reports into: Director of Operations and/or their designate * This is not a remote position - You are required to be on-site every day. Over the past 33 years, Reefer Sales has become the leading provider of temperature-managed transportation hardware,...
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Customer Care Coordinator
4 weeks ago
Mississauga, Canada Vodaland, Site Full timeJob Title: Customer Care Coordinator Location: Mississauga, Ontario Job Type: Full-time Responsibilities: Customer Care: - Respond promptly to customer inquiries via phone, email, and chat. - Provide accurate information regarding products, services, and order status. - Address and resolve customer concerns with a customer-centric approach. Customer...
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Customer Care Coordinator
3 weeks ago
Mississauga, Canada Vodaland, Site Full timeJob Title: Customer Care Coordinator Location: Mississauga, Ontario Job Type: Full-time Responsibilities: Customer Care: - Respond promptly to customer inquiries via phone, email, and chat. - Provide accurate information regarding products, services, and order status. - Address and resolve customer concerns with a customer-centric approach. Customer...
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Customer Care Coordinator
3 weeks ago
Mississauga, Canada Vodaland, Site Full timeJob Title: Customer Care Coordinator Location: Mississauga, Ontario Job Type: Full-time Responsibilities: Customer Care: - Respond promptly to customer inquiries via phone, email, and chat. - Provide accurate information regarding products, services, and order status. - Address and resolve customer concerns with a customer-centric approach. Customer...
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Mississauga, Canada OEC Group (Canada) Full timeWorking under the direction of the Customer Service Manager, the Customer Service Coordinator has the following main responsibilities: - Handle ocean import freight files: Working with Ocean carriers including co-loaders - Contact CBSA and validate Emanifest and customs clearance for import process - Monitor and Dispatch CP Intermodal trailers - Arrange and...
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Customer Care Coordinator
4 days ago
Mississauga, Canada Novo Nordisk Full time**Customer Care Coordinator** Provides customer and information services (bilingual - French/English) to internal and/or external clients, coordinates activities needed to fulfil customer requests, collects and documents information on adverse events, complaints, and supplies administrative support within Customer Care, as assigned. Supports other areas of...
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Customer Service
7 days ago
Mississauga, Ontario, Canada Adecco Canada Full timeOur client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service. This Customer Service Specialist is unique, and not in a call centre. It is accountable for order management and customer service...
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Customer Support Coordinator
4 weeks ago
Mississauga, Canada Exclusive Brands Full time**CUSTOMER SUPPORT COORDINATOR** **Who We Are**: Exclusive Brands is a dynamic, fast-paced distribution company specializing within the confectionary, snack and baking decor categories. We are rapidly expanding and continually innovating. We service a variety of retail trade channels across Canada and the US including grocery, mass merchandise, convenience,...