Accounts Representative

4 weeks ago


Vancouver BC, Canada Daifuku Co Full time

Qualifications:
Provide exceptional customer service
Setting up potential clients with stakeholders to determine best solutions
Understand customer needs and troubleshoot issues
Provide solutions that exceed customer expectations
Maintain organized and detailed records and reports
Handle multiple tasks in a fast-paced environment
Demonstrate strong knowledge of employee benefits
Interpret benefits and plan documents
Some talent development skills
Some talent management and leadership skills
Have an understanding of related employee benefit accounts and be able to learn quickly
Ensure customer satisfaction by providing exceptional customer service
Perform administrative duties as required
Entrepreneur mindset

Requirements
Responsibilities include:
Scheduled appointments via appropriate systems and strategies
Obtain customer information and set sales appointments
Check for available appointment times and book appointments in a computerized system
Setting appointments for prospective and interested customers
Set appointments for the sales team
Talent management, recruiting, sourcing and talent development
Setting promotional appointments with interested customers
Call the customer to confirm appointment and follow up with any missed appointments
Exceed appointments made /appointments show goal per designated assignment
Paid after outside sales completes scheduled appointment with prospect and must close business
Calling or meeting with prospects, qualifying and appointment setting
Setting up a service appointments
Making presentations and presenting it to a group of prospects
Business development essential duties
Set appointments with new businesses
Set appointments for representative meetings
Achieve high number of completed sales appointments
Notify necessary departments when an appointment is scheduled
Identify potential clients and set appointments for top sales executives
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