Service Coordinator- weekends

4 weeks ago

Québec QC, Canada ROME GROUP Full time

The Service Partnerships Director will lead program implementation and execution to ensure all stakeholders have an exceptional experience. The Service Partnerships Director will develop and maintain effective relationships with key partners within the focus areas of Conservation and Disaster Response, including responsibility for securing service agreements and setting the annual service plan. Through the facilitation of training and ongoing coaching, the Service Partnerships Director will also develop relationships with enrolled AmeriCorps members throughout their term. Additionally, the Service Partnerships Director is responsible for ensuring the program meets all standards and requirements of the AmeriCorps grant, involving regular member administrative and outcomes reporting duties.
The Service Partnerships Director is integral to ACSTL’s goal of administering diverse projects, as well as providing training, project coordination, logistical support, and leadership to ensure a positive and meaningful experience for Members. The Service Partnerships Director will collaborate with the Field Staff to see that member teams operate safely, efficiently, and effectively, with the greatest impacts for participants and partners.
Lead the development and implementation of high-quality programming to achieve positive Member experiences and exceptional project accomplishments
Project / Program Development
Plan and oversee the implementation of all ACSTL field service projects and programming
Develop and maintain positive partners relationships and service agreements to support program budget
Coordinate comprehensive project calendar supported by partner / grant agreements
Direct the execution of pre-site visits, documentation of project specifications, and maintain an understanding the related billing rates and required performance measures for all agreements
Develop, maintain and uphold partner policies to meet program objectives
Inform and manage budgets and purchasing (food, supplies, etc.) for member project teams
Oversee the preparation and distribution of weekly project plans, project binders and lead project briefings / debriefings
Provide administrative and logistical support required for project execution to field staff and team leads members
Contribute to the preparation of grants that will support ACSTL completion of desired projects
Collaborate with the Program team to develop plans and funding to support full-corps training or culmination trips
Implement, maintain, and refine programmatic policies and procedures
Development & Training
Assist the program staff to develop and implement technical and fundamental training.
Oversee the supervision of Members to ensure adherence to quality standards, policies and procedures, and provide timely and relevant coaching as needed
Support updates and improvement of applicable training manuals, educational materials, policies and procedures and other resources in collaboration with ACSTL staff
Manage the use of Project Reports, AARs and Partner surveys for program evaluation, grant reporting and billing
Support the preparation of partner ‘summary of service’ and member ‘description of service’ reports
Oversee the documentation of member interaction and disciplinary issues, including the development and implementation of member performance improvement plans
Minimum of three years of supervisory experience in relevant field
Minimum of three years experience with contract management and/or grant compliance
Ability manage complexity, cultivate innovation, and influence positive results for self and others
Familiarity with AmeriCorps and local, state and federal natural resource and disaster response agencies
Experience with Microsoft Office and Google Suite applications, and cloud-based CRM systems
Valid driver’s license with insurable driving record and satisfactory criminal history background check
Bachelor’s Degree in relevant field
Experience in national service, leadership development or workforce development programs
Technical conservation experience including use of chainsaws / crosscut saws; project estimation, implementation, and management; Technical certifications in saw use, wildland fire management and disaster response
Working knowledge of natural resource project management such as trail construction, watershed restoration, forest/prairie management, and wildlife habitat improvement.
SITE CONDITIONS
Flexibility in working hours is required on evenings, weekends and holidays as needed. Periodic overnight travel required. They must be able to operate office equipment, telephone, and computer. Reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions.
ACSTL is committed to building a culturally diverse faculty and fostering an environment of respect and inclusiveness amongst all individuals regardless of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information, or disability, as defined and required by state and federal laws.

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