IT Business Analyst Full-time

2 weeks ago

Waterloo ON, Canada Knewin Full time

Business Systems Analyst, Intermediate – Corporate Waterloo, ON, Canada Req #2153 Monday, March 11, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Position Title: Business Systems Analyst, Intermediate – Corporate

Reports To: Technology Manager, Enterprise Platforms
Corporate Services IT Term: Permanent Full-Time


You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.
We are seeking a highly motivated Intermediate Business Systems Analyst to join our Enterprise Content Management team In this role, the successful candidate will be a highly analytical specialist, responsible for both business and technical analysis, focused on bringing efficiency and business value to various business teams utilizing components of Equitable’s capture, imaging, and business process automation solutions.
We are looking for an individual who is passionate about how technology drives business. Someone who understands how continuous improvement and automation can help business succeed today and in our future. Are you a passionate analytical specialist and collaborator that speaks the language of both the business and technology? Are you excited about supporting and enhancing business critical workflows with automation across the enterprise? Do you enjoy partnering with technical specialists and a wide variety of business teams to analyze and solve challenges?
Be part of a dynamic IT team that provides first level operational support of Enterprise Content Management solutions and provides initial triage of business system issues and enhancement requests.
Lead business solution analysis for small to medium enhancement initiatives. Apply strong analytical and critical thinking skills as well as technical knowledge to clarify current business processes, and the value drivers and attributes of the business requirements for change.
Perform quality assurance testing, including creation and execution of test strategies, test plans, executing test cases and defect management, to ensure solution quality and functional acceptability.
Partner with technical members of the team to determine use cases and finalize solution approach. Clearly document solutions into a functional technical specification document that successfully translates requirements into a solution that is consumable by business and IT Developers.
Engage and collaborate closely with business teams, senior ECM team members and other IT teams to identify and drive opportunities for improvement and business efficiencies.

Proven experience as an IT Business Systems Analyst
The ability to translate complex ideas in simple language for non-technical audiences and skilled at documenting business processes into use cases or user stories.
Excel at optimizing process and thinking logically.
Experience with enterprise workflow, queue management or business process automation technologies will be an asset (e.g., Dedication to learning business processes and ensuring excellent customer service in supporting a variety of applications.
Strong interpersonal and partnership building skills; General IT knowledge including basic understanding of integration API/Webservices, networks and active directory.
Post-secondary education in computer science, management information systems or information science, and/or equivalent working experience.
Good understanding of the IT solution delivery lifecycle (systems environments, quality assurance and change management).
Working knowledge of SQL/Access queries and Microsoft Office Suite.
An additional paid volunteer day each year so you can spend time giving back to the community
Immediate enrollment in the company’s pension program with employer matching

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