Full Time

3 weeks ago


Brampton ON, Canada DynaCare Inc Full time

Job Posting: End User & Lab Technologies Analyst
Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive .
Are YOU our next End User & Lab Technologies Analyst ?
The End User & Lab Technologies Analyst plays a critical role in ensuring the effective management and procurement of end user devices within the organization. This role involves overseeing the lifecycle of end user devices, from selection and procurement to deployment, maintenance, and retirement. They must be capable developing new methodologies, policies, procedures, and standards as well as operate with technical expertise. This is a permanent, full-time hybrid position working Monday – Friday, 9:00 am-5:00 pm.
Research, evaluate, and select appropriate devices and vendors based on organizational needs, budget, and quality standards.
Negotiate pricing, terms, and contracts with vendors to secure favorable agreements.
Oversee the deployment and configuration of end user devices, ensuring they meet security, compliance, and usability standards.
Develop and implement device management policies and procedures to ensure efficient and effective device usage.
Monitor device performance, troubleshoot issues, and provide technical support to end users as needed.
Maintain accurate records of all end user devices, including inventory, specifications, and ownership details.
Track device lifecycles, including procurement, deployment, maintenance, and retirement.
Conduct regular audits and assessments to ensure compliance with asset management policies and regulatory requirements.
Monitor vendor performance and escalate issues as necessary to ensure timely resolution.
Collaborate with vendors to stay informed about new technologies, product updates, and industry trends.
Stay abreast of emerging technologies and best practices in device management and procurement.
Participate in cross-functional projects and initiatives to enhance overall IT infrastructure and user experience.
3+ Years of relevant work experience as part of Information Technology teams or related education
Excellent knowledge/Experience of Microsoft Azure, Intune, SharePoint and Microsoft Teams.
Strong Experience in Android, iOS and Windows Device Enterprise Management.
Technical Skills
3+ years of experience with Windows, iOS and Android mobile device operating systems
2+ years of experience with deploying iOS Supervised controls and Apple Business Manager
Social Process Skills
Ability to work through tickets on a platform like ServiceNow or BMC Remedy
Influencing – ability to impact decisions within and outside functional area within the context and prescribed limits established by the immediate manager
Working on multiple projects and ability to prioritize
Should be able to lift at least 20 pounds to be able to lift and carry equipment to different sites and locations
Application should have a valid driver licenses
Dynacare has been a “Top Employer” for many years and there is a reason why. At Dynacare, we’re proud to hire the best people. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.



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