Pension Services Advisor

2 weeks ago

Vaughan ON, Canada Ellement Consulting Group Full time

PENSION MEMBER SERVICES ADMINISTRATOR
Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs based in Canada since 1996. Our mission is to design, implement, and manage employee benefit programs for individuals and institutions to provide economic security at a reasonable and affordable cost.
We currently have a great opportunity for a Pension Member Services Administrator to join our Vaughn team. 
 
As a Pension Member Services Administrator, you will be part of an administration team that provides high-quality administration services to multiple clients and demonstrates outstanding and timely customer service. Provide knowledgeable and comprehensive responses to pension-related enquiries from clients and external professionals in a timely manner. Corresponds with members of pension funds, pensioners, local union officials, Trustees, pension consultants, actuaries, auditors, and legal counsel as required.
Maintain, record, and follow up on Pension Recipient Status Confirmations for relevant Plans.
Make adjusting entries to pension eligibility database as necessary, e.g., Assist with additional tasks in the Pension Department as time permits.
Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values
Past experience with pension benefits administration
Fluency in English is essential. Bilingual in French would be considered an asset.
Experience with pension plans, health benefit plans, or in the life insurance or financial services industry would be an asset.
Excellent customer service skills, including an initiative to provide comprehensive service and information in response to inquiries.
Good organizational skills and ability to prioritize tasks, including the ability to meet company service standards.
Flexible and adaptable.
We also know that by investing in our employees and encouraging ongoing education, upgrading, and training, we’re building an environment where staff feel supported, involved, and engaged. We offer a challenging, team-oriented work environment, competitive compensation, and benefits package, and ongoing support for your professional and personal growth.
 

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