Executive - Branch Operations - Express Logistics

4 weeks ago

Duncan BC, Canada DP World Australia Full time

Job Description:

Performs physical loading, unloading of trucks & containers, sorting of documents and ensuring its timely completion.

Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route.

Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.

Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.

Performs defined pre & post trip vehicle checks and also prepares the vehicle inspection report.

Adheres to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.

Ensures the accuracy & timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) & audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.

Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.

Ensures the ongoing security of the vehicle & packages by taking all precautions & following defined safety & security procedures.

Effectively deals with all the customer queries, requests and resolves the same if job remits else escalates the same to appropriate department.

Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction by identifying & highlighting sales & automation opportunities that support the customer's business.

Regularly checks inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy.

Optimizes results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks & taking on additional responsibilities when possible.

Contributes to team effort by accomplishing related results as needed.

Ensure all KPIs are 100% achieved. Adhere to operational requirements for the required results.

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