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Training Lead Consultant

4 months ago

Toronto ON, Canada ADP Full time

ADP is hiring a Global View Senior Lead Consultant.

In your efforts to achieve, learn and grow, we support you all the way. Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


Analysis & Consultation

Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP).
Integration & Testing

Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation.
Coordinate training delivery with Global Education Services and when required update training manuals, preparing training systems and conducting training sessions.
Provide sample test scripts to enable PS clients to adequately test the solution.
Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation.
Ensure timely handover to client services following ADP handover methodology.
Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors.
Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes.
Provide assistance and liaise with the Product Manager & Project teams to design any non-standard changes to the ADP GlobalView template.
Project Planning/Management Activities

Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client.
Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions.
Seek to act as a mentor and actively support fellow team members in an effort to develop their respective skills.
Liaise with the ADP Project Manager (Consulting) assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project.
Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, this can include informal on-the-job training to facilitating formal SAP training courses.
Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology.
Knowledge of support methodologies including usage of an Issue tracking system.
Keep clients' blueprints, configuration worksheets, client specific configuration documentation and training material up to date.
Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that clients receive the highest levels of client service.
Provide pre-sales support including analyzing and providing answer for tender documentation, performing demonstrations and attending any workshops where specialist knowledge of payroll is required.
Perform Quality Assurance reviews on blueprints and configuration of the client's system.
Minimum of 5-7 years of proven Payroll consulting experience required.
Must have configuration knowledge / consulting skills for at least two applicable SAP functional areas. Must have solid functional / blueprinting knowledge.
5-8 years of SAP Payroll Consulting experience desirable.
~ Proven ability to annually lead Multi Country HR/Payroll implementations.
~ Professional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation.
~ Analytical thinking problem solving skills -- work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships and implications.
~ Consulting skills, understand business requirements and mapping to ensure consistency to ADP template, while minimizing risk to both client and ADP.
~ Methodologies - demonstrate knowledge and application of key methodologies employed by Implementation team and Project implementation methodology.
~ Ability to prioritize tasks and time management skills, ability to work across various projects, ability to lead a team of consultants to effectively implement a solution.
~ Strong knowledge of one or more Payroll, Human Resources, Portal or Time Management SAP modules configuration and design.
~ Ability to use tools such as Microsoft Excel, Word, PowerPoint, Project and Visio to effectively update and maintain documentation/ training/ demonstrations.
~ Client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients.
~ Good business process knowledge of SAP module being implemented.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.