Coffee Field Service Technician

Found in: Jooble CA O C2 - 2 weeks ago

Toronto ON, Canada Latte Booth Full time

Latte Booth 

Position Title: Coffee Field Service Technician

Location: Toronto - Part-time (On-Call days + Field Service Calls)

About Us:

Founded in 2015, Latte Booth is a Mobile espresso bar company dedicated to elevating the coffee experience through creativity, innovation, and organizational engagement. Our mission is to craft unforgettable moments fueled by exceptional coffee and genuine connections. 

At Latte Booth, we pride ourselves on our commitment to excellence in every cup we serve. With a relentless focus on quality and craftsmanship, we aim to delight coffee enthusiasts and organizations alike with our signature blends and artisanal brewing approach.

Driven by a love for coffee and a desire to make a positive impact, our team is dedicated to pushing the boundaries of what's possible in mobile coffee experiences. Whether serving up lattes at corporate events, weddings, or community gatherings, we're committed to delivering moments of joy and connection, one cup at a time.

Role Overview:

We seek a talented and motivated individual to join our team as a Coffee Field Service Technician. In this role, you will be responsible for on-site coffee machine maintenance & field service calls. As an expert in servicing machines and preventative maintenance, you will have the opportunity to learn and grow with the business inside out and help us expand internationally with our machines.

Key Responsibilities:

  • You will be coming to the office bi-weekly to service our manual machines for maintenance and proactive servicing to ensure they are in top working order 
  • You have experience and knowledge in manual espresso machines of different varieties and have worked with coffee machines prior 
  • You will be called to on-site maintenance of our manual Espresso machine repair and maintenance experience, which could be across the GTA
  • You understand Coffee machines inside and out and are dedicated to the repair of the machinery 
  • Ability to show up on-site with an on-call schedule

Qualifications:

  • Excellent interpersonal skills to effectively communicate with clients and provide on-site support.
  • 3-10 years of professional experience in maintenance, specifically focused on manual coffee machines.
  • Proficiency in diagnosing and repairing manual espresso machines of different varieties.
  • Demonstrated reliability and punctuality in meeting on-site service demands.
  • Strong commitment to ensuring the functionality and performance of coffee machinery.
  • Perform bi-weekly servicing of manual espresso machines in the office to ensure optimal functionality and prevent breakdowns.
  • Conduct proactive maintenance to keep manual espresso machines in top working condition.
  • Possess comprehensive experience and knowledge of various types of manual espresso machines.
  • Respond to on-site maintenance calls for repair and maintenance tasks across the Greater Toronto Area (GTA).
  • Demonstrate dedication to the repair and upkeep of coffee machinery, exhibiting proficiency in troubleshooting and resolving issues.
  • Maintain an on-call schedule, being available for immediate on-site assistance when required.

What We're Looking For:

  • You have a learning mindset and want to contribute to the continued growth of the business
  • You are a team player who enjoys problem-solving and coming up with unique creative solutions 
  • You are adaptable & tech-savvy and aren't afraid of taking risks and moving the dial forward 
  • If you're passionate about coffee, creativity, and making a difference in the lives of others, we'd love to hear from you. Join us at Latte Booth and help us brew up something truly special.

Why Join Us:

  • Personal Growth: We're committed to helping our team members grow professionally. Whether through hands-on training, mentorship programs, or opportunities for advancement, we're dedicated to supporting your development and helping you reach your full potential.
  • Creative Expression: At Latte Booth, we believe in the power of creativity to transform the ordinary into the extraordinary. As a member of our team, you'll have the freedom to express yourself through the art of coffee, whether it's experimenting with new recipes, designing stunning latte art, or dreaming up innovative ways to engage our customers.
  • Impactful Work: Every cup of coffee we serve is an opportunity to make someone's day a little brighter. Whether it's fueling a productive meeting, bringing joy to a wedding celebration, or simply sharing a moment of connection with a stranger, your work at Latte Booth has a tangible impact on the lives of others.
  • Collaborative Environment: Great ideas are born from collaboration and diversity of thought. As part of the Latte Booth team, you'll have the opportunity to work alongside talented individuals from various backgrounds, each bringing their unique perspective to the table.
  • Passionate Community: Coffee isn't just a beverage – it's a way of life. When you join Latte Booth, you become part of a passionate community of coffee lovers who are dedicated to spreading joy and building connections through experiences.

Equal Opportunity Employer:

We are passionate about fostering inclusivity and diversity within our team and the communities we serve. Embracing the rich tapestry of backgrounds and perspectives, we believe in creating a welcoming space where everyone feels valued and empowered to contribute their unique talents.

Latte Booth is an equal-opportunity employer committed to diversity and inclusion in the workplace. We encourage qualified individuals from all backgrounds to apply for this position. If you require accommodation during the interview process, please contact office@lattebooth.ca, and we will be happy to assist you.

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