Field Service Representative

4 weeks ago

Toronto ON, Canada Latte Booth Full time

Latte Booth  Position Title: Coffee Field Service Technician
Location: Toronto - Part-time (On-Call days + Field Service Calls)

Founded in 2015, Latte Booth is a Mobile espresso bar company dedicated to elevating the coffee experience through creativity, innovation, and organizational engagement. Our mission is to craft unforgettable moments fueled by exceptional coffee and genuine connections. 

With a relentless focus on quality and craftsmanship, we aim to delight coffee enthusiasts and organizations alike with our signature blends and artisanal brewing approach.

Whether serving up lattes at corporate events, weddings, or community gatherings, we're committed to delivering moments of joy and connection, one cup at a time.

We seek a talented and motivated individual to join our team as a Coffee Field Service Technician. In this role, you will be responsible for on-site coffee machine maintenance & field service calls. As an expert in servicing machines and preventative maintenance, you will have the opportunity to learn and grow with the business inside out and help us expand internationally with our machines.

You will be coming to the office bi-weekly to service our manual machines for maintenance and proactive servicing to ensure they are in top working order 
You will be called to on-site maintenance of our manual Espresso machine repair and maintenance experience, which could be across the GTA
Ability to show up on-site with an on-call schedule

Excellent interpersonal skills to effectively communicate with clients and provide on-site support.
~3-10 years of professional experience in maintenance, specifically focused on manual coffee machines.
~ Demonstrated reliability and punctuality in meeting on-site service demands.
~ Strong commitment to ensuring the functionality and performance of coffee machinery.
~ Perform bi-weekly servicing of manual espresso machines in the office to ensure optimal functionality and prevent breakdowns.
~ Conduct proactive maintenance to keep manual espresso machines in top working condition.
~ Respond to on-site maintenance calls for repair and maintenance tasks across the Greater Toronto Area (GTA).
~ Maintain an on-call schedule, being available for immediate on-site assistance when required.


You are a team player who enjoys problem-solving and coming up with unique creative solutions 
You are adaptable & tech-savvy and aren't afraid of taking risks and moving the dial forward 
Join us at Latte Booth and help us brew up something truly special.

Personal Growth: We're committed to helping our team members grow professionally. Whether through hands-on training, mentorship programs, or opportunities for advancement, we're dedicated to supporting your development and helping you reach your full potential.
Creative Expression: At Latte Booth, we believe in the power of creativity to transform the ordinary into the extraordinary. Great ideas are born from collaboration and diversity of thought. Passionate Community: Coffee isn't just a beverage – it's a way of life. When you join Latte Booth, you become part of a passionate community of coffee lovers who are dedicated to spreading joy and building connections through experiences.

We are passionate about fostering inclusivity and diversity within our team and the communities we serve. Latte Booth is an equal-opportunity employer committed to diversity and inclusion in the workplace. If you require accommodation during the interview process, please contact office@lattebooth.

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