Travel Support Analyst

3 weeks ago


Edmonton AB, Canada AMA - Alberta Motor Association Full time

Most importantly, you know that no project is complete without the four “-ty’s”: stability, integrity, efficiency, and security.
You love coming up with new ways to tackle a challenge and relish digging into the details to find the perfect solution while reducing risk.
Your professional demeanor makes it easy for everyone in an organization to relate to you, regardless of their technical experience.
Demonstrate technical mastery and thought leadership within your domain.
Inspire proactive systems management and operational excellence throughout AMA’s technical stack.
Oversee the installation, maintenance, and support of data center hardware and software.
Monitor system performance, analyze system issues, and lead troubleshooting efforts to resolve problems.
Support the documentation of your team’s environment considering all stages of operation, operating procedures, and disaster recovery.
Design, build, test, and maintain enterprise technology automation and integration scripts that address complex process flows.
Ensure that all system and application changes are developed, tested, and implemented in a well-controlled environment.
Support the creation and maintenance of standards for design, technical architecture, capacity planning, and security processes.
Actively participate in collaboration with other IT teams to understand and meet technical/functional system requirements.
As a senior resource, mentor your teammates to help them one day reach your skill and aptitude.
You have a post-secondary degree or diploma in an appropriate field like Information Technology or Computer Science.
You have at least 5 years of experience in relevant application systems analysis, implementation, support and development.
You have experience in network, operating systems, partitioning, virtualization, high-availability, platform management, multi-platform environments and database management.
You have experience ensuring core technologies are operational, regularly patched and adhering with all relevant customer performance and security requirements (Citrix, VMware, SQL, Windows Server, System Center, Storage, Backup, Domains. You have strong communication and presentation skills, for both technical and business issues.
Agile (Lean, SCRUM, Kanban) and/or Microsoft (MCSE, Administrator Expert/Associate) certifications are considered an asset.

Flexible benefits.
Outstanding employer paid Retirement Savings Program.



  • Edmonton, Canada Direct Travel Full time

    **Leisure Travel Advisor** **-** **Edmonton, AB** **Position Overview** As key members of the Vision Travel team, Leisure Travel Advisor will be responsible for the successful completion of leisure travel arrangements for Vision Travel clients. This role will work closely with Leisure Travel team members within the Edmonton, AB branch and report to the...


  • Edmonton, Canada Direct Travel Full time

    **Leisure Travel Advisor** **-** **Medicine Hat, AB** **Position Overview** As key members of the Vision Travel team, Leisure Travel Advisor will be responsible for the successful completion of leisure travel arrangements for Vision Travel clients. This role will work closely with Leisure Travel team members within the Medicine Hat, AB branch and report to...


  • Edmonton, AB, Canada Knewin Full time

    AMA THE ONLY DIRECTION YOU KNOW IS You're passionate about empowering organizations to collaborate, innovate, and achieve more with Microsoft 365. You help businesses unlock the full potential of the platform, streamlining workflows with intelligent automation, boosting productivity with integrated apps, and ensuring a secure, seamless experience for...


  • Edmonton, Canada SNDL Full time

    Job Title Onsite Support Analyst Job Description About SNDL SNDL is the largest private sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. As a licensed cannabis producer, SNDL also has indoor state-of-the-art grow-op facilities to supply wholesale and retail...


  • Edmonton, Canada AutoCanada Inc. Full time

    Education: Bachelor's degreeExperience: 3 years to less than 5 years or equivalent experienceWork settingOffice buildingTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect,...

  • IT Support Analyst

    4 weeks ago


    Edmonton, Canada International Cooling Tower Inc. Full time

    **Summary**: Reporting to the IT Manager, the IT Support Analyst responsible for assisting with the day-to-day operations of the Company’s technology, users and by providing excellent hardware and software support. **Job Scope and Tasks**: - Ensure all IT support is delivered with a focus of client experience and satisfaction. - Diagnosing and...


  • Edmonton, Canada AutoCanada Inc. Full time

    Education: Expérience: EducationBachelor's degree or equivalent experienceWork settingOffice buildingTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and...

  • IT Support Analyst

    4 weeks ago


    Edmonton, Canada Go Auto Full time

    **Job Description**: **Go Auto - One of Canada’s largest Auto Dealership Group - is on the hunt for an Information Technology Support Analyst** Are you looking for a full-time career with flexible hours and the opportunity to work and grow alongside the top Information Technology pros in the west? Do you have a happy to help attitude and willing to go the...


  • Edmonton, Canada Edmonton Tech Support Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...


  • Edmonton, AB, Canada EPCOR Full time

    We are hiring a full time, permanent Senior Analyst, Capital Assets po sition working out of Edmonton, AB . The Senior Analyst, Capital Assets is accountable for providing assistance with all aspects of capital assets reporting, including the maintenance of sub-ledgers for both capital assets and capital projects, and support of the capital budget,...


  • Edmonton, Canada Travel Buggy Full time

    Job Title: Customer Service and Technical Support Representative Company: Travel Buggy Location: Edmonton, AB Type: Full-time, Permanent **Job Description**: We are seeking a self-motivated individual to join our team as a Customer Service and Technical Support Representative. This role will be focused on providing remote customer service and technical...


  • Edmonton, Canada Edmonton Tech Support Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in...


  • Edmonton, Canada Edmonton Tech Support Inc Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

  • IT Business analyst

    7 days ago


    Edmonton, AB, Canada TalentBurst, Inc. Full time

    IT Business analyst (Legacy mainframe systems) IT Business analyst (Legacy mainframe systems)6 months contract Scope : Two Senior IT Business Analysts are required to assist the ENMOC branch in the successful modernization of the legacy applications used to operate the Alberta Health Care Insurance Plan. The resource will be working in collaboration with...


  • Edmonton, AB, Canada Annex Consulting Group Full time

    Intermediate Business Analyst (5+ years) to support the SAP ERP Business Analyst Team in a complex S Our client is looking for an Intermediate Business Analyst (5+ years) to support the SAP ERP Business Analyst Team in a complex SAP implementation and transformation project in the public sector. (188349) Responsibilities: Facilitate requirements gathering...

  • Support Desk Analyst

    4 weeks ago


    Edmonton, Canada Fountain Tire Full time

    Overview: **Fountain Tire’s **Information Technology team is looking for a **Support Desk Analyst** to provide multi-channel support, share knowledge and best practices as well as restore service operations. As this is a Support Desk position it does not have to be located in Edmonton and could be anywhere in Canada however our Head Office is located in...


  • Calgary, AB, Canada PBS Systems Inc. Full time

    Calgary Tech Centre, Calgary, Alberta, Canada We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need...


  • Calgary, AB, Canada United Farmers of Alberta Co-operative Limited Full time

    Reporting to the Sr. Manager, IT Cardlock and Retail Services , the Technical Support Analyst III provides timely application and endpoint support for incidents and service requests related to the critical applications associated with all UFA Petroleum Cardlock and Farm Store Locations. The Technical Support Analyst III will also be key in future...

  • Sales Support Analyst

    4 weeks ago


    Edmonton, Canada Federated Co-operatives Limited Full time

    **Federated Co-operatives Limited (FCL) **is hiring a **Sales Support Analyst **on a permanent basis on **_The Grocery People _**_team _. This position is a **hybrid **opportunity and will be based in **Edmonton, AB **. Do you have a knack for assessing data to develop business insights? If so, the TGP team wants to hear from you! **What you’ll do**: -...

  • Business Analyst

    2 weeks ago


    Edmonton, AB, Canada Annex Consulting Group Full time

    Intermediate Business Analyst (5+ years) to support the SAP ERP Business Analyst Team in a complex S Our client is looking for an Intermediate Business Analyst (5+ years) to support the SAP ERP Business Analyst Team in a complex SAP implementation and transformation project in the public sector. (Develop and document project visions and approach Analyze...