Bilingual Customer Service Representative(English and French)
1 week ago
*Qualification:*· Graduate in any Stream. (Commerce Graduates would be preferred)*Desired Skills:*· Good knowledge of Customer Service· Excellent communication skills· Ability to comprehend, assess and analyze the customer’s issue and provide appropriate resolution· Ability to collaborate effectively with team members or other departments*Technical Skills:*· Working knowledge of SAP/ Oracle, Workflow tools, MS Office*Language Proficiency*:· Excellent Canadian French & English- Writing/Listening/Speaking*Shift Time*:· 11am - 8pm_*Roles and Responsibilities:*_· Handle customer interactions (telephonic / electronic)· Maintain quality of customer interaction through empathic listening, comprehension, accurate analysis of the customer’s need and providing resolutions within defined timelines· Coordinate and collaborate with other departments to resolve disputes per agreed timelines· Ensure all service requests are handled in accordance to agreed metricsJob Type: Full-timePay: $17.00-$18.00 per hourExpected hours: 37.5 per weekSchedule:* Monday to Friday* Morning shiftEducation:* Secondary School (required)Experience:* Customer Service: 3 years (required)* knowledge of SAP/Oracle, workflow tools, and MS Office: 1 year (required)Language:* Excellent French and English (required)
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Moncton, NB, Canada HCLTech Full time*Qualification:*· Graduate in any Stream. (Commerce Graduates would be preferred)*Desired Skills:*· Good knowledge of Customer Service· Excellent communication skills· Ability to comprehend, assess and analyze the customer’s issue and provide appropriate resolution· Ability to collaborate effectively with team members or other departments*Technical...
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Moncton, New Brunswick, Canada HCLTech Full timeAbout Us:HCLTech is a leading technology services company that offers innovative solutions to clients worldwide. As a bilingual customer service representative, you will play a vital role in ensuring exceptional customer experiences.Job Description:We are seeking a highly skilled bilingual customer service professional to join our team. In this role, you...
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Technical Bilingual
3 weeks ago
Moncton, NB, Canada HCLTech Full time*Qualification:*· Graduate in any Stream. (Commerce Graduates would be preferred)*Desired Skills:*· Good knowledge of Customer Service· Excellent communication skills· Ability to comprehend, assess and analyze the customer’s issue and provide appropriate resolution· Ability to collaborate effectively with team members or other departments*Technical...
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Moncton, Canada ABL Employment.com Full timep>ABL Careers, a division of ABL Employment, is an industry leader for entry-to-mid level office positions. We are currently hiring bilingual customer service representatives in Moncton. p>If you speak, read, and write in both French & English then your skills are in demand! Our clients are always looking for experienced French bilingual CSRs to join their...
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Moncton, New Brunswick, Canada HCLTech Full timeHCLTech Overview:HCLTech is a global technology company that empowers businesses to succeed in the digital age. We are committed to delivering innovative solutions that drive growth and customer satisfaction.Job Title:We are seeking a talented bilingual customer service representative to join our team. In this role, you will be responsible for handling...
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Moncton, Canada HCLTech Full time**Qualification**: - Graduate in any Stream. (Commerce Graduates would be preferred) **Desired Skills**: - Good knowledge of Customer Service - Excellent communication skills - Ability to comprehend, assess and analyze the customer’s issue and provide appropriate resolution - Ability to collaborate effectively with team members or other...
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Moncton, Canada HCLTech Full time*Qualification:*· Graduate in any Stream. (Commerce Graduates would be preferred)*Desired Skills:*· Good knowledge of Customer Service· Excellent communication skills· Ability to comprehend, assess and analyze the customer’s issue and provide appropriate resolution· Ability to collaborate effectively with team members or other departments*Technical...
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Moncton, Canada HCLTech Full time €17 - €18Qualification: Graduate in any Stream. (Commerce Graduates would be preferred) Desired Skills: Good knowledge of Customer Service Excellent communication skills Ability to comprehend, assess and analyze the customer's issue and provide appropriate resolution Ability to collaborate effectively with team members or other departments Technical Skills: ...
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Moncton, Canada HCLTech Full timeQualification: Graduate in any Stream. (Commerce Graduates would be preferred) Desired Skills: Good knowledge of Customer Service Excellent communication skills Ability to comprehend, assess and analyze the customer's issue and provide appropriate resolution Ability to collaborate effectively with team members or other departments Technical Skills: ...
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Moncton, Canada HCLTech Full time*Qualification:*· Graduate in any Stream. (Commerce Graduates would be preferred)*Desired Skills:*· Good knowledge of Customer Service· Excellent communication skills· Ability to comprehend, assess and analyze the customer’s issue and provide appropriate resolution· Ability to collaborate effectively with team members or other departments*Technical...
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Moncton, New Brunswick, Canada HCLTech Full timeHCLTech Career Opportunities:HCLTech is a dynamic organization that values innovation, collaboration, and customer satisfaction. As a bilingual customer service representative, you will have the opportunity to grow your career while making a meaningful impact on our customers' lives.Job Summary:We are seeking a highly skilled bilingual customer service...
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Bilingual Customer Service Representative
6 months ago
Moncton, Canada HCL Technologies Full timeWe are seeking a Bilingual Customer Service Associate to join our team. As a Bilingual Customer Service Associate, you will be responsible for providing exceptional customer service and support to our English and French-speaking customers. This is an excellent opportunity for individuals who are fluent in both English and Spanish and have a passion for...
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FULL TIME
2 months ago
Saint-Basile, NB, Canada NTT Business Process Outsourcing Full timeWith people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. At NTT Data, what you do matters. A Career at NTT Data Means: We’re committed to building a people-focused environment where you can shine, no matter...
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Bilingual Customer Service Representative
7 months ago
Moncton, Canada Canon Canada Full time**Bilingual Customer Service Representative** Monday to Friday 8:30 am to 4:30 pm (Eastern Time) - Do you have experience working in a customer service role? - Are you comfortable spending the majority of your day on the phone? - Do you have basic computer skills? As a Bilingual Customer Service Representative, you will be responding to calls from our...
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Moncton, Canada Xplore Inc. Full time**Position Overview**: * Xplore is now hiring Bilingual Virtual Customer Service Representatives in the Moncton, NB area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You...
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Bilingual Customer Service Representative
3 weeks ago
Moncton, New Brunswick, Canada NTT Business Process Outsourcing Full timeJob DescriptionWe are seeking a skilled and passionate Bilingual Customer Service Representative to join our team. As a leading Brand Ambassador, you will be the first point of contact for customers in English or French, providing exceptional customer service in a caring and considerate manner.Key Responsibilities:Deliver first-class service by accurately...
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Bilingual French/english Front Desk Agent
2 months ago
Moncton, Canada Hampton Inn and Suites Moncton Full timeHampton Inn & Suites Moncton part of DP Murphy Inc is looking for a part time/full time Bilingual French/ English Guest Services Agent to join our award winning team. If you would enjoy working in the best work environment in the city, have the ability to identify and resolve guest related concerns, and are adaptable to changing demands, this opportunity...
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Moncton, Canada Canon Canada Full timeBilingual (English-French) Technical Customer Service Representative - RemoteAre you passionate about creating exceptional customer experiences to ensure that our customers continue to choose our products and services?Do you enjoy troubleshooting complex technical issues with a focus on achieving one-call resolution?Can you effectively upsell products and...
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Bilingual Customer Service Representative
4 weeks ago
Moncton, Canada 360insights Full time $39,000What you will be doing: You will be acting as the main point of contact for consumers who email/call in regarding a concern with their incentive program. Maintaining a stress-free experience for the customer, you will provide efficient and dedicated service to ensure resolution and an overall positive experience.We are not a call centre and our contact...
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Bilingual Technical Customer Service Representative
7 months ago
Moncton, Canada Canon Canada Full time**Bilingual (English-French) Technical Customer Support Representative** **Call Center - 7 Hour days - No Weekends!** - Do you have an interest in learning Technology? - Do you enjoy helping people in a call centre environment? If so, this could be the role for you! As a member of the Canon team, you’ll help our customers with a number of consumer...