Technical Sales Representative

3 weeks ago

Dorval QC, Canada Unified Alloys Full time

Unified Alloys *is one of the largest suppliers of specialty steel, alloy piping and instrumentation products in Canada. We are currently looking to expand our *sales operations *team and have a *Technical Sales Representative *position available in our *Dorval *operation.
*The technical Sales Representative is a part of the Inside Sales Department. They are responsible for selling products or services to reach business targets through excellent telephone sales and communications skills using a courteous and knowledgeable approach. The Technical Sales Representative will also develop revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers leading to future sales.
*Technical Sales Representative Overview:*
* Generate new and repeat sales by providing accurate product and technical information in a timely manner.
* Increase sales and average order size by means of cross-selling and up-selling to increase customer satisfaction and improve transaction profitability.
* Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints.
* Keep up-to-date records on sales calls, customer contacts, and details of meetings in a timely manner in the format required.
*Demonstrated understanding and application of effective selling strategies/techniques including prospecting, qualifying leads, closing deals, and success growing sales and meeting goals.
* Ability to persuade customers, offer competitive pricing, and negotiate favorable terms to achieve sales targets and maximize revenue.
* This includes specifications, sizes, and applications with the ability to provide technical information to customers, recommend suitable products, and answer questions about performance and compatibility.
* Strong knowledge of sales operations including logistics, carriers, policies, and procedures.
* Sound understanding of risk management.
* Strong computer skills with knowledge of Microsoft Office Suite and customer relationship management software.
* *Strong bilingual skills (French & English) is required. *
* Knowledge of various manufacturers and suppliers in the industry would be an asset.
* No phone calls please. Please submit your resume and salary expectations in *English* to the attention of: Job Types: Full-time, Permanent
Casual dress
* Dental care
* Disability insurance
* On-site parking
* Work Location: Hybrid remote in Dorval, QC H9P 2T1

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