Client Service Representative

4 weeks ago


Abbotsford BC, Canada J&R Hall Transport Inc. Full time

J&R Hall Transport Inc. is proud to be named a Top Fleet Employer of Distinction for nine consecutive years.*__*As a growing LTL / TL trucking company we are hiring for the position of *Customer Service Representative*. This is a full time position based out of our terminal in Abbotsford, BC.Take incoming calls from customers and respond to tracing emails* Data entry of load information into the Fleet Management System* Verify and update all load information to ensure all necessary information is correct, such as Customer contact details, rates, weight, times and location* Assist in problem solving and conflict resolution with customers as problems arise* Monitor load board to ensure accurate tracking of loads* Communicate and update customer with load information* Provide administrative support to Dispatch team as required*The ideal candidate will have:** High School Diploma or equivalent 1 to 2 years in a similar role* Sense of urgency with a strong customer focus* Excellent communication skills - both written and oral* Excellent computer keyboarding skills* Proficient with various computer applications such as Microsoft Outlook, Word, PowerPoint and Excel* Strong organizational skills and attention to detail* Knowledge of the Transportation Industry an asset*We offer a competitive compensation package:** Company paid Benefits after 3 months - Extended Health, Dental, Vision care, Life and AD&D* Group RRSP after 3 months with company matched DPSP plan after 1 year up to $1,500.J&R Hall Transport Inc. promotes diversity and inclusion in the workplace and encourages applications from all qualified individuals. #00 per yearBenefits:* Dental care* Employee assistance program* Extended health care* Life insurance* On-site gym* Paid time off* RRSP match* Vision care* Wellness programSchedule:* Monday to FridayEducation:* Secondary School (preferred)Experience:* Customer service:



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