Customer Service Representative
2 months ago
Abbotsford, British ColumbiaWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Customer Service Representative is responsible for providing exceptional customer experience. They manage working relationships with customers and Insurance Partners while providing all components of administrative support for the Repair Facility Team.Key Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Schedule appointments for vehicle repair using Daily Demand Capacity Planner, ASE schedule and proper scripting. (ASE is our repair management system)Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tags.Records all communication with customers or insurance partners during the repair process using ASE and selecting the appropriate communication type.Confirms car rental information and updates ASE with rental car usage information.Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in ASE.Education and/or Experience RequiredHigh School DiplomaMinimum: 1 years’ experience in a similar role.Preferred: 1 year in an auto body or similar work environment including previous customer service experience.Required Skills/AbilitiesAbility to function well in a fast past environment, demonstrating multitasking ability while under pressure.Strong attention to detail with a high degree of accuracy.Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.Other RequirementsValid driver’s license.Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.#BACSR
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Customer Service Representative
2 weeks ago
Abbotsford, BC, Canada Boyd Autobody & Glass Full timeAbbotsford, British ColumbiaWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Customer Service Representative is responsible for providing exceptional customer experience. They manage working...
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Customer Service Representative
2 weeks ago
Abbotsford, BC, Canada Boyd Autobody & Glass Full timeAbbotsford, British ColumbiaWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Customer Service Representative is responsible for providing exceptional customer experience. They manage working...
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Customer Service Representative
1 month ago
Abbotsford, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Abbotsford is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...
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Customer Service Representative
5 days ago
Abbotsford, Canada Hudson Service Group Full timeWe are an established but growing Plumbing + HVAC company located in Abbotsford. We are looking for energetic individuals eager to join a dynamic team! In this position you will be responsible for dispatching and customer service. You will be working with technicians on a daily basis and following up with customers to confirm 100% customer satisfaction....
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Customer Service Representative
5 months ago
Abbotsford, Canada Hudson Service Group Full timeWe are an established but growing Plumbing + HVAC company located in Abbotsford. Our new ownership is looking for energetic individuals eager to join a dynamic team! In this position you will be responsible for dispatching and customer service. You will be working with technicians on a daily basis and following up with customers to confirm 100% customer...
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Representative - Customer Service
4 weeks ago
Victoria, BC, Canada Wesco Full timeAs a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to...
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Customer Service Representative
3 weeks ago
Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full timeAbout Neoteric Marketing Inc.We are a dynamic marketing agency seeking a skilled customer service representative to join our team. This role is perfect for someone who enjoys working with clients, providing excellent customer service, and staying up-to-date with the latest marketing trends.Job DescriptionThis position involves providing exceptional customer...
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Customer Service Representative
2 weeks ago
Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full timeJob Title:Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and resolving issues in a timely and...
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Customer Service Representative
2 weeks ago
Abbotsford, British Columbia, Canada Tim Hortons Full timeJob OverviewWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Tim Hortons.Salary: $15.50-$18.00 per hour (dependent on experience)Job Description:As a Customer Service Representative, your primary focus will be on delivering exceptional guest experiences and ensuring that every customer leaves satisfied...
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Customer Service Representative
2 months ago
Abbotsford, Canada Conair Group Inc. Full timeConair is the largest, privately owned, fixed-wing aerial firefighting company in the world, operating a fleet of 70 specialized aircraft to fight forest fires. We have been supporting government agencies around the globe for over 50 years, with areputation of providing service excellence, making us an industry leader. We are aerospace engineering experts,...
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Customer Service Representative
6 months ago
Abbotsford, Canada Fast Air Jet Centre Full time**Fast Air Jet Centre - Abbotsford, BC - CYXX - Customer Service Representative** Come join our team of aviation professionals providing distinguished client experiences. As an integral part of our fast - paced organization, you will function as a cohesive member of our team by providing exceptional customer service while carrying out your aviation related...
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Customer Service Representative
6 days ago
Abbotsford, Canada WeVape ChilliwackAbbotsford Full time**Job Description: Customer Service Representative** **Location**: Abbotsford, BC **Company**: WeVape **About Us**: WeVape is a leading provider of premium vaping products and accessories, committed to delivering top-quality customer experiences. Our Abbotsford location is seeking a dedicated and enthusiastic **Customer Service Representative** to join our...
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Customer Service Representative
6 months ago
Abbotsford, Canada Number 8 Freight Full time**Number 8 Freight, is a well reputed freight company, a subsidiary of the Mullen Group - one of Canada's largest Logistics companies!** Number 8 Freight is a leader in same day and expedited courier, dry van, and flat deck delivery industry to all points in the Greater Vancouver area and Fraser Valley. We provide less than load, full load & expedited...
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Customer Service Representative/cashier
5 months ago
Abbotsford, Canada WeVape Yaletown Full time**Job Summary** We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...
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Customer Service Representative
5 months ago
Abbotsford, Canada Fix Auto - Abby East Full timeAre you an administrative professional with experience working in a Collision Centre, looking for an opportunity to be part of a great team?_ - Do you enjoy working in a customer facing role where you get the opportunity to let both your customer service and administrative skills shine?_ If this sounds like you,** Fix Auto Abbotsford East **would love to...
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Customer Service Representative
3 weeks ago
Abbotsford, British Columbia, Canada Petabit Networks Inc. Full timeJob SummaryAt Petabit Networks Inc., we are seeking a skilled Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve technical issues in a timely and professional manner.Provide...
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Customer Service Representative
3 weeks ago
Abbotsford, British Columbia, Canada B.C LTD Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at B.C LTD. In this role, you will be responsible for providing excellent customer service and ensuring that customers have an enjoyable shopping experience.Key Responsibilities:Operate the cash register efficiently and accurately process transactions.Process money,...
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Customer Service Representative
6 months ago
Abbotsford, Canada Hospital Transfers Full timeDo you thrive in a fast-paced environment where you can multi-task while remaining customer focused? Do you have a background in providing excellent customer service? Based in Abbotsford, our small, friendly and fast-paced office is looking for a positive team player to join us as a full time Customer Service Representative. We operate 7 days/week, 6 am to...
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Customer Service Representative
3 weeks ago
Abbotsford, Canada BMO Financial Group Full time3122 Mt Lehman Rd, Unit J160 Abbotsford British Columbia,V2T 0C5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...
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Customer Service Advisor
3 months ago
Abbotsford, Canada Curtis Tire Full time**Customer Service Representative / Advisor** **Duties**: - Provide exceptional customer service to all customers - Assist customers with inquiries, concerns, and product information - Provide quotes, book appointments and invoice customers - Must have excellent written and verbal skills - Must be able to work in a fast paced environment - Conduct product...