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Director of Business Development

4 weeks ago

Toronto, Canada Havas CX Canada Full time

Role Overview

The Director, Business Development plays a key role in driving revenue, cultivating new client relationships, and shaping solutions for both new and existing opportunities. This multifaceted role combines business development and strategic problem-solving with operational expertise, ensuring seamless transitions from opportunity discovery to project delivery. Whether leading RFP responses, developing client solutions, or managing the initial stages of project planning, this role is critical to the growth and success of Havas CX Canada.

Key Responsibilities

1. New business development:

  • Lead RFP response efforts, creating strategies, concepts, and solutions that win.
  • Develop compelling, client-focused proposals and presentations.
  • Build and nurture strong client relationships, transforming prospects into long-term partners.

2. New business operations:

  • Develop initial project and resource plans for new opportunities, ensuring feasibility and alignment.
  • Draft contracts and scopes of work in collaboration with internal teams.
  • Oversee smooth handoffs from sales to delivery, ensuring clear alignment and a successful launch.

2. Solutions development:

  • Lead the creation of strategic, creative, and technical solutions for pipeline and RFP opportunities.
  • Facilitate discovery sessions with clients to uncover needs and align on approach.
  • Present solutions with clarity, demonstrating measurable impact and ROI.


Qualifications and Experience

  • Years of experience: 6–10 years in business development, account management, or solutions roles, preferably in a creative, digital, or technical agency environment.
  • Industry expertise: Strong understanding of digital marketing, customer experience design, creative delivery, and technical solutions including both app and web development.
  • Proven success leading and winning RFPs and driving revenue growth.
  • Experience creating contracts, resource plans, and managing onboarding processes.


Core competencies and skills

  • Passion for growth: Excited by opportunities to drive meaningful business results.
  • Strategic vision: Strong ability to connect client needs to innovative, scalable solutions.
  • Client-centric approach: Builds lasting relationships with clients, earning trust as a strategic partner.
  • Operational excellence: Skilled in creating actionable, efficient plans to support sales and delivery.
  • Leadership: Confident in leading teams, managing stakeholders, and influencing outcomes.
  • Storytelling and communication: Exceptional at presenting ideas and translating complex concepts into clear, compelling narratives.
  • Adaptability: Thrives in a fast-paced, evolving environment with a can-do attitude.


Education and additional requirements

  • Bachelor’s degree or equivalent experience in business, marketing, communications, or a related field.
  • Familiarity with tools such as CRM platforms, resource planning software, and project management systems.
  • A genuine passion for CX and a commitment to delivering innovative, impactful work.