Customer Support Representative

5 days ago


Lévis, Quebec, Canada Innovair Solutions Full time

Innovair Solutions is an international, family-owned company with a committed team of over 500 employees. Recognized for leading-edge products and services in the electrical market, our group was named one of Canada's Best Managed Companies in 2024. Together, our brands: Ouellet Canada Inc, Industries Dettson, Hazloc Heaters, Britech, Delta-Therm Corporation, Épurair, Global Commander, Innovair Corporation and Momento, are shaping the future of heating, air conditioning and ventilation solutions.

Being a Customer Support Representative at Innovair Solutions means putting your talents to good use in a context where customer support is primordial to meeting their needs, and interactions with various departments are an integral part of daily life.

Your responsibilities:

  • Answering calls and emails for information requests and basic questions about our services and products.
  • Provide technical support for our products and information to all our customers.
  • Support our customers' installers during installation and troubleshooting.
  • Collaborate in the development of engaging and informative content, with a focus on simplifying technical processes for end-users.
  • Participate in initiatives to improve the efficiency of internal services and processes.

Your profile:

  • Ability or interest in electricity or a related discipline.
  • Two (2) years' relevant experience.
  • Demonstrate strong teamwork, communication and customer service skills.
  • Good analytical, synthesis and problem-solving skills.
  • Ability or interest in technical fields (heat pumps).
  • Demonstrate resourcefulness, initiative and autonomy.
  • Proficiency in Microsoft Office environment.

We offer:

  • Rewarding challenges to help develop a local company.
  • Flexible working hours and locations.
  • A friendly, stimulating atmosphere.
  • Modular insurance and telemedicine.
  • A respectful and rewarding work environment.
  • Distinctive working conditions and opportunities for advancement.


  • Lévis, Quebec, Canada Independent Grocers Alliance Full time

    About the JobWe're looking for a highly motivated and organized Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting with customers, answering their queries, and resolving any issues they may have.ResponsibilitiesYour key responsibilities will include:Receiving and storing merchandise...


  • Lévis, Quebec, Canada Innovair Solutions Full time

    Your ResponsibilitiesRespond to inquiries and basic questions about our services and products via phone and email.Provide technical support for our products and information to all customers.Support customers' installers during installation and troubleshooting.Collaborate in creating engaging and informative content, focusing on simplifying technical...


  • Lévis, Quebec, Canada Independent Grocers Alliance Full time

    About UsThe Independent Grocers Alliance is a company that values its customers and employees. We strive to provide excellent customer service and a positive shopping experience for all our customers. Job SummaryWe are seeking a motivated and detail-oriented individual to join our team as a sales floor associate. In this role, you will be responsible for...


  • Lévis, Quebec, Canada National Bank Full time

    As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...


  • Lévis, Quebec, Canada National Bank Full time

    As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...


  • Lévis, Quebec, Canada National Bank Full time

    As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...


  • Lévis, Quebec, Canada National Bank Full time

    As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...


  • Lévis, Quebec, Canada National Bank Full time

    As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...


  • Lévis, Quebec, Canada National Bank Full time

    Company OverviewThe National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.Job DescriptionWe are seeking an experienced Sales and Service Manager to join our team. As a leader in customer service, you will be responsible for...


  • Lévis, Quebec, Canada Canada Post Full time

    Job Overview:">Candidate must be highly motivated and have excellent communication skills.Must be able to work in a fast-paced environment with varying priorities.">Key Responsibilities:">Sell postal products and services to customers, both business and public.Sort, distribute, and process mail into appropriate classifications.Provide customers with...


  • Lévis, Quebec, Canada National Bank Full time

    As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...


  • Lévis, Quebec, Canada National Bank Full time

    As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...


  • Lévis, Quebec, Canada Banque Nationale du Canada Full time

    Area of Interest: Advisory services, Personal bankingAs a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people's lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly...


  • Lévis, Quebec, Canada National Bank Full time

    Attendance On-Site Job number 23464 Category Manager Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 03-Dec-2024 Location: Levis, Quebec City Levis Province/State Quebec Area of Interest: Advisory services, Personal banking As a Customer Service Manager, you'll be responsible for supporting and...


  • Lévis, Quebec, Canada Reno Assistance Inc. Full time

    RénoAssistance is a dynamic and growing company that is committed to helping homeowners achieve their real estate goals. We are currently seeking a highly skilled Sales Representative to join our team and contribute to our success.Job OverviewThis role involves working closely with clients to understand their needs and providing them with personalized...


  • Lévis, Quebec, Canada Bedard Resources Full time

    Job DescriptionAs a Parts Coordinator, you will be responsible for meeting customer needs, efficiently exploring supplier websites, proposing solutions tailored to customer requests, and ensuring rigorous inventory management.Some key tasks include:Verifying the accuracy of pricing and margins during invoicingPrioritizing and organizing files based on...


  • Lévis, Quebec, Canada BainUltra inc. Full time

    **Improve Lives with BainUltra Inc.**">We are dedicated to creating high-quality bathtubs that transform daily routines into true wellness rituals.We are seeking a skilled individual to join our team as a Marketing and Customer Experience Specialist.Your Key Responsibilities:Develop expertise in products and customersManage retailer orders and ensure smooth...


  • Lévis, Quebec, Canada Experis Canada Full time

    Are you passionate about delivering exceptional customer service and solving complex inquiries? We're looking for two Bilingual Customer Support Specialists to join our team. This fully remote role is perfect for someone with strong communication skills, technical aptitude, and the ability to navigate multiple systems efficiently. Provide professional...


  • Lévis, Quebec, Canada Reno Assistance Inc. Full time

    RénoAssistance is a leading provider of residential services. We are looking for a skilled Sales Representative to join our team and help us achieve our goals.About the RoleThis is a challenging and rewarding role that requires strong communication skills, business acumen, and the ability to build relationships with clients. The successful candidate will...


  • Lévis, Quebec, Canada Desjardins Group Full time

    **About the Role**We are seeking a skilled Customer Experience Advisor to join our team. In this role, you will be responsible for providing exceptional service to our members and clients by advising them on their banking transactions and promoting our products and services.As a key ambassador for digital solutions, you will help members use technological...