Bilingual Business Development Representative
2 weeks ago
Your new company
A leading financial services sector is looking to onboard Bilingual Business Development Representative on contract basis for 6 months working hybrid in Toronto.
Please share your updated CV to Mankirat.Kaur@hays.com as next steps.
Your new role
- Act as first point of contact for incoming calls, emails & web requests for information & inquiries from clients.
- Provide administrative support for teams and providers
- At all times, ensure data integrity & accuracy of customer profiles
- Support clients with their Lumino Health provider profiles
- Editing, validating, and publishing profiles
- Prioritize and problem solve key internal dashboards to ensure our paid subscribers are appearing correctly
- Collaborate with internal business units to support the mandate of the sales operations team
- Deliver on priorities as assigned to execute on billing delivery excellence
- Document all activities for accurate reporting in our CRM – Salesforce.com
What you need to succeed
- 1-2 years’ experience in a sales support or back-office function
- Experience with Salesforce as a CRM tool is a MUST
- Bilingualism (French, English) required- interactions with English-speaking customers or partners
- Excellent communication skills – both written and verbal
- Advanced Microsoft Word, PowerPoint, Excel, and Visio skills
- Strong analytical and problem-solving skills; high attention to detail with accuracy
- Ability to work in a fast paced, high-volume environment
- Client focused mind set and a proven ability to deliver quality service
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