Jobs: responsable service desk

(EXTERNAL)2026JAN07LPS IT SERVICE DESK SUPPORT TECHNICIAN(Full-time Term Relief Position)**Please note only applications submitted through the Bamboo HR link below will be accepted. Applications submitted through City of Lethbridge website or other third-party sites, will not be considered**The City of Lethbridge () proudly acknowledges that we are located...

This is a 6 months temporary contract with the possibility of being permanent after 6 months. We are seeking a **Level 1 Service Desk Technician **who will ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user service requests and escalating...

**Posting 23-27** **Service Desk Supervisor** **Information Technology Unit, Corporate Services** **_ Permanent Position; Category 6_**: **_ Hiring Range - $80,685-$95,956_**: - Salary Range - $80,685-$111,229_ The Service Desk Supervisor’s role is to oversee the Service Desk team and ensure that end users receive the appropriate assistance. This...

Morguard is looking for an Analyst, Service Desk to join our team at the Vancouver Regional Office The Analyst, Service Desk is accountable to the Manager, Service Desk for responding to, resolving and tracking end user questions and technical issues in accordance with the Service Level Agreement (SLA) of IT Service Desk. **DUTIES AND...

Job Description Service Desk Technicians are responsible for answering technical assistance requests coming through phone calls, emails and a web interface.Duties- L2 troubleshooting over phone and remote connectivity- diagnose and solve technical hardware and software issues- Application support and troubleshooting for Google Corporate Mail, Lotus Notes,...

About UsWe are a high-performing Managed IT Services Provider serving small and mid-sized businesses that rely on us to keep their operations stable, secure, and scalable. Our service desk is the heartbeat of the company, and we are hiring a Service Desk Manager to lead it with clarity, accountability, and a strong client-first mindset.This role is ideal for...

Job DescriptionService Desk Technicians are responsible for answering technical assistance requests coming through phone calls, emails and a web interface.Duties- L2 troubleshooting over phone and remote connectivity- diagnose and solve technical hardware and software issues- Application support and troubleshooting for Google Corporate Mail, Lotus Notes,...

What is the Opportunity?Reporting to the Service Desk Team Lead, the Service Desk Analyst is responsible for the administration of all incidents and service requests to ensure timely resolution along with providing front-line support to our end-user community. The Service Desk Analyst will leverage the Information Services team to ensure that customer...

Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be...

Job DescriptionService Desk Technicians are responsible for answering technical assistance requests coming through phone calls, emails and a web interface.Duties- L2 troubleshooting over phone and remote connectivity- diagnose and solve technical hardware and software issues- Application support and troubleshooting for Google Corporate Mail, Lotus Notes,...

About the CompanyFollowing rapid expansion of new client initiatives, the Fujitsu is seeking a skilled IT Service Desk Team Leader to join our dynamic Managed Services Team.About the RoleThe Service Desk Team Lead motivates, develops, and leads a team of Process Controllers, Service Desk Experts, and Service Desk Agents to ensure delivery of Incident and...

Position OverviewThe Manager, Service Desk is responsible for overseeing daily operations and team performance within the Service Desk and IT Operations environment. This role combines technical expertise with leadership responsibilities to ensure high-quality support services and team engagement.Key AccountabilitiesOversee scheduling and work allocation for...

**Scope of Position** Reporting to the VP of IT and Banking Support, the Manager, Service Desk is responsible for managing the daily operations of the IT service desk. The service desk is responsible for the efficient resolution of Tier I and II service requests for all employees. This role will help develop and modernize the business systems support model...

Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives...

Reporting to the Service Desk Manager, the **Service Desk Analyst** will provide Tier 1 (and occasionally Tier 2) support to the internal customers within the eCapital environment including remote users. As the first line of IT support, you will be responsible for analysis, diagnosis and resolution of support requests by documenting issue severity and...

IT Service Desk Analyst Salary Range: $67,000 - $68,000 Location: Prince George, BC As an IT Service Desk Analyst at Drax, the purpose of this is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals. KeyResponsibilitiesThe responsibilities of the Service Desk team...

Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be...

Location: Toronto, ON Canada; Edmonton, AB Canada; Calgary, AB Canada; Vancouver, British Columbia Canada Operating Sector: Information Services Position Title: Service Desk Analyst At Aecon, you can count on: Safety Always. Our number one core value. If we can’t do it safely, we don’t do it at all. Integrity. We lead by example, with humility and...

Position Summary:Reporting to the Senior Manager, IT Service Delivery & Assets, this role will provide level 1 & 2 support to our end users escalating when required to other IT resources. The expectation is this role will contribute to the evolution of the Service Desk/Service Delivery function within IT Operations. Your participation in the...

The Service Desk Technician is an important first point of contact for our clients, providing exceptional technical support and ensuring the smooth operation of their IT systems. You will be responsible for providing end user support, troubleshooting and resolving technical issues, escalating complex problems, and maintaining high levels of customer...