teleperformance jobs in Ottawa

Take charge as an Operations Supervisor for Digital Business at Teleperformance in Waterloo. This full-time role involves mentoring a team to meet and exceed client satisfaction and performance benchmarks. In the pivotal role of Digital Business Supervisor, your focus will be to develop and guide a team of agents to deliver superior customer service. You...

Position Summary Operations Supervisor (Digital Business Support Supervisor) Location: Onsite TPCA Waterloo Reports to: Assistant Operations Manager / Operations Manager Contract Type: Regular, Full-time Education: High School Diploma (Bachelor’s degree preferred) Travel Requirements: None Key Responsibilities - Develop and manage a team of agents,...

Remote Full-time CA$95,000.00–CA$115,000.00 yearly In this role, you will: Lead the delivery of complex, multi-channel personalization programs across digital and assisted channels. Manage cross-functional teams including engineering, marketing, analytics, and vendor partners to ensure timely and high-quality execution. Drive agile ceremonies, sprint...

Job Overview The Vietnamese Interpreter is responsible for handling on‐demand video and audio interpretation calls between Vietnamese and English speakers across a wide range of industries—including healthcare, government, insurance, financial, utilities, travel & hospitality, general business, law enforcement, court and emergency 911. The role...

Job OverviewThe Vietnamese Interpreter is responsible for handling on‐demand video and audio interpretation calls between Vietnamese and English speakers across a wide range of industries—including healthcare, government, insurance, financial, utilities, travel & hospitality, general business, law enforcement, court and emergency 911. The role requires...