Jobs for queue at Toronto

Healthcare documentation is broken. Nestmed is fixing it with an AI platform that gives clinicians their time back.In just one year, we've scaled to support tens of thousands of clinicians across more than a million patient visits. We're now the trusted partner for over 60 home health agencies, including 7 of the top 10 enterprises in the US.Our founding...

Air is a Creative Ops System for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised +$70m from world-class venture capital groups including Avenir, Tiger...

Select how often (in days) to receive an alert: Job ID: 10303 Employment Type: Existing Role Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in‑office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB;...

Strong understanding of contact Centre and IVR architecture, including telephony, ACD, CTI, SIP, DTMF, speech IVR, call routing, queue management, call recording, agent desktop, and omnichannel service capabilities. Hands-on experience with Salesforce Service Cloud Voice, including Omni-Channel routing, voice call records, screen pop, agent console...

As a Senior Technical Success Engineer at Backstory, you will own the hardest issues our largest customers raise . You work them from intake to root cause: reading logs, querying live data stores, and establishing a solution. You will have the internal tooling and data access to investigate properly before ever asking a customer to check something you...

Job Number: JR106757 Job Title: Service Desk Lead Union: Union: Job Category: Professional Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $52.97 - $61.407 Hours: All Shifts Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of...

RQ08947 - Middleware Specialist - Junior About the job RQ08947 - Middleware Specialist - Junior Description Responsibilities Provide planning, consulting, technical analysis, design, deployment, development, testing, implementation, maintenance, upgrades and daily support of middleware products. General Skills Experience with applications servers ...

Air is a Creative Ops System for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised +$70m from world-class venture capital groups including Avenir, Tiger...

Position title: Customer Support Associate - North America Location: In office at 507 King Street East, Toronto. Five days a week in office, with flexibility when needed. Hours: Monday to Friday, 10:30am to 6:30pm ET Reports to: Head of Customer Success Start: October 2026 We are hiring a Customer Support Associate to support schools primarily...

1 day ago Be among the first 25 applicantsDirect message the job poster from Maarut IncImplementation PhaseProvide strategic and technical guidance on Genesys Cloud CX capabilities and best practices to meet operational requirementsCollaborate with the vendor and internal teams to design and configure the Genesys platform including call flows, IVR, queues,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

Join HTG as a Configuration Developer specializing in XML and the FireLight platform. This role will allow you to configure and maintain essential business rules in a SaaS environment. We are looking for someone with 1–3 years of experience in configuration or technical support. You will support the complete Software Development Life Cycle (SDLC),...

Key Responsibilities Manage the ticket queue and client escalation pipeline daily across the client portfolio, ensuring requests are correctly prioritized and resolved within each client's SLA. Manage Tier 1/Tier 2 technicians; monitor and analyze team performance metrics and work with the SM to implement corrective actions. Mentor and coach Tier 1/Tier...

- Own technical direction and architecture evolution of a live, revenue-generating platform - Scale throughput and reliability while customers onboard, including zero-downtime changes to running systems - Harden the platform: tenant isolation, rate limiting, security, data integrity - Establish observability, SLOs, and incident practices as the customer...

Description About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry,...

Base pay rangeCA$55.00/hr - CA$60.00/hrToronto, Ontario Canada - 1 day in office 4 days Work from homeInterview- Online Coding test+ 2 Video interviewsLong term contractAbout the RoleWe are seeking a highly skilled Backend Software Engineer with strong expertise in Java and modern backend frameworks. The ideal candidate will be responsible for designing,...

Join Sun Life as a Cyber Security Student and support essential security operations. This role offers the opportunity to engage with technology while working in a hybrid environment. As a Student Security Platform Specialist, you will play a significant role in managing cyber security processes, ticket triage, and project implementations. Building strong...

This hybrid role blends Guidewire PolicyCenter integration with enterprise API management, requiring core development in Java, Spring Boot, and Apigee. Design & Build: Deliver scalable integrations connecting Guidewire PolicyCenter with external systems using Java/Gosu and REST/SOAP APIs. Manage APIs: Build, configure, and secure API proxies and shared...

We at Synechron believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry‑leading digital solutions, spanning Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering for financial services and technology firms. ...

The Wawanesa Mutual Insurance Company is seeking a Claims Assistant - Accident Benefits to support the National Accident Benefits Claims team. You will manage claim documentation, process payments, and monitor queues in a hybrid work setting across Canada.You will work with the team to ensure regulatory compliance, deliver accurate records, and provide...