queue jobs in Toronto

Lead Givex Support operations with strong communication and decision-making skills while managing high-volume customer service activities. Shift4's role supports varying shifts, holidays, and on-call responsibilities as required. As Givex Support Supervisor, you will oversee daily team operations, service quality, and adherence. The position combines...

We are primarily looking for a resource with a combination of Contact Center/Amazon Connect technical and AWS DevOps capabilities. However, we are also open to considering strong individual profiles in Contact Center/Amazon Connect or AWS DevOps, depending on the best-fit candidate available. Lead the design, development, implementation, and support of...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

At the company, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. the company's Customer Care Operations team handles more than 1.7 million customer interactions every month. We support riders, drivers, and businesses across voice, chat, and...

Are you ready to step up to the New and take your technology expertise to the next level? Accenture is looking for passionate and customer obsessed AWS cloud developers and AWS solutions architects to join our AWS Practice. You will help drive innovation, build differentiated solutions, and define new customer experiences for our customers (and...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start‑up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

Collection Service Representative (CSR) (CSR)# Collection Service Representative (CSR) (CSR)Fully Remote • Montreal, QC H3C 1E2## OverviewTravel PercentageNone## DescriptionTITLES COVEREDTitles covered under this job description: any employee working 1st Party Accounts Receivable – 'Collection Representative', 'Customer Service Agent', 'CS Agent',...

Senior Manager, Global Workforce Planning Lyft Canada Full-time Posted 6 days ago Category Other HR Job Type Full-time Country Canada Source Greenhouse_ext At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care...

Tonal Care runs seven days a week across an in-house Toronto team and an outsourced partner operation. The Manager, Care Operations owns how that operation performs day to day You will own daily delivery across all tiers, the operational relationship with our outsourced partner, and the staffing and capacity plans that keep service levels intact. You will...

Director, Customer Experience & IntegrationAbout the Organization:Nieuport Aviation owns and operates the passenger terminal at the award-winning Billy Bishop Toronto City Airport (YTZ). Backed by significant international expertise in managing aviation infrastructure, we are committed to world-class customer service for the airport’s passengers.Nieuport...

Lead Amazon Connect solution design with IVR and routing expertise across enterprise Contact Center initiatives. Own technical delivery from development through production readiness. As a Lead Consultant, you will design, develop, configure, and support Amazon Connect solutions. Your work spans Contact Flows, Queues, Routing Profiles, integrations, and...

Position: Guidewire PolicyCenter Integration DeveloperLocation: Toronto, OnJob Summary We are seeking a Guidewire PolicyCenter Integration Developer to design, build, and support integration solutions between Guidewire PolicyCenter and internal/external systems. The ideal candidate is Guidewire ACE Certified in Cloud Integration, with deep hands-on...

Career Opportunities: Lead Consultant(Development) (191617) Lead the design, delivery, and operational management of enterprise Contact Center solutions .Own end-to-end technical delivery across IVR, routing, digital channels, integrations, reporting, and agent experience .Translate business requirements into scalable and reliable Contact Center...

This role provides technical leadership and hands‑on engineering for end-to-end product delivery on Noetica, Thomson Reuters’ AI‑powered deal intelligence platform. It is responsible for designing, building, and operating accurate, scalable, and well‑architected backend‑leaning full‑stack systems that serve transactional professionals across...

Lead Amazon Connect solution design with IVR and routing expertise across enterprise Contact Center initiatives. Own technical delivery from development through production readiness. As a Lead Consultant, you will design, develop, configure, and support Amazon Connect solutions. Your work spans Contact Flows, Queues, Routing Profiles, integrations, and...

Shape Google CCAI Platform IVR experiences with multilingual prompts, conversational AI integrations, routing configuration, and customer acceptance testing. Miratech needs a Senior Google CCAIP Engineer to configure production contact center solutions accurately. The work covers menu hierarchies, language selection, queue behavior, overflow handling, and...

City of Toronto (Technology Services Department) Requisition ID: RQ00798 Job Title: Senior Integration Specialist Duration: 1+ year Location: Toronto, ON Hybrid Pay rate: 100-112/hr incorp Key Responsibilities API and Lifecycle Delivery: Collaborate with inter-divisional business and technical staff to design, build, test, implement, and sustain...

Director, Customer Experience & Integration Director, Customer Experience & Integration About the Organization: Nieuport Aviation owns and operates the passenger terminal at the award-winning Billy Bishop Toronto City Airport (YTZ). Backed by significant international expertise in managing aviation infrastructure, we are committed to world-class customer...

Lead pharmacy operations at Shoppers Drug Mart on Danforth Avenue in Toronto, using prescription dispensing and professional services expertise. This is a full time position. As Pharmacy Manager, you will manage the dispensary, consult customers and health care providers, and practice within your expanded scope. The work includes prescription accuracy,...

Lead Collections Specialists at Wealthsimple using recovery strategy and compliance expertise across delinquent credit card and retail banking accounts. This is a hybrid team. As Team Lead, Collections, you will guide frontline operations at the intersection of Client Experience, Credit Risk, and Compliance. You will manage delinquency queues, develop...